Ceb Talent Angle With Scott Engler

*This episode is an excerpt taken from our 2020 interview. Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect. Steve Herz is a talent agent and career advisor, as well as the president and founding partner of IF Management, now a part of the Montag Group. He has represented and coached dozens of sports, media, and entertainment leaders over the course of nearly three decades. Steve’s ultimate goal is to use his motivational message and distinct skillset to aid others on their journey to greater heights.

Questions of fairness and equity in the workplace have a renewed urgency, given the transition to hybrid work and the more human relationship between employees and employers. Workplace fairness--either perceived or actual--has real consequences on an organization’s performance and retention. Gartner’s Chief of HR Research Brian Kropp joins the Gartner Talent Angle to discuss strategies that organizations can apply to ensure employees are heard to bolster fairness. Brian Kropp is Gartner’s Chief of HR Research. He oversees Gartner’s research, tools, services and support for CHROs and their leadership teams. Before joining Gartner, he worked in a variety of roles, conducting different types of economic analyses to drive critical business outcomes. He holds a B.S. and M.S. in Economics from Clemson University and a Ph.D. in Public Policy and Applied Economics from the University of North Carolina.   Peter Aykens is a Practice Vice President in Gartner's Human Resources practice. He is responsible for building an

*This episode is an excerpt taken from our 2020 interview. Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of “The 4 Day Week,” argues that success in this environment calls for businesses to embrace new ways of working which are rooted in flexibility. Barnes shares his company’s journey to designing a shorter workweek for employees and urges other organizations to abandon what he views as an entrenched anachronism, the 5-day workweek.

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in March 2017. Laszlo Bock believes that giving people freedom and supplementing our instincts with hard science are steps on the path to making work meaningful and people happy. Laszlo joins the Talent Angle to discuss the seminal importance of recruiting, rethinking engagement, creating transparent workplaces, fostering feedback, and so much more.

*This episode is an excerpt taken from our 2020 interview. On this episode of the Talent Angle podcast, executive Nancy Duarte shares insights from her new book DataStory: Explain Data and Inspire Action through Story. Duarte emphasizes the importance of empathy when presenting data, offers compelling structures for storytelling and outlines strategies to craft data-driven recommendations. Nancy Duarte is a communication expert who has been featured in several media outlets and is also a Harvard Business Review contributor. As a persuasion expert, she specializes in incorporating story patterns into business communications, and her firm, Duarte, Inc., is a leader behind some of the most influential visual messages in business and culture. She's written five bestselling books—four of which have won awards. She's also spoken at numerous conferences and her TEDx talk has garnered over two million views. She regularly speaks at business schools and is a lecturer at Stanford University.

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in April, 2016.  For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. Through his research, Adam Grant argues that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return. Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries.

*This episode is an excerpt taken from our 2020 interview. Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of reference from leaders to those around them.

In this Talent Angle podcast, workforce expert and “Undercover Millennial” Clint Pulver shares his unique methodology of “undercover” interviews to understand employees’ workplace experiences. He discusses the impact of underperforming managers on employees — from low engagement to increased attrition. Using qualitative findings from his interviews, he argues that managers and leaders should create moments that lead to solutions and develop mentorship opportunities for themselves and members of their teams. Clint Pulver is a professional keynote speaker and author of “I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave”. Pulver has worked with corporations to create loyalty through his work and research as the “Undercover Millennial.” He has been featured by BusinessQ Magazine as a “Top 40 Under 40.” In 2020, Pulver won an Emmy Award for his short film “Be a Mr. Jensen,” which tells the story of how a single moment and a particular mentor can change the course of a life.

*This episode is an excerpt taken from our 2020 interview. Companies often assume their workplace cultures are ones with high levels of integrity. But too many rely on reactive rather than proactive approaches to managing misconduct. On this episode of Gartner’s Talent Angle, Rob Chesnut, Chief Ethics Officer of Airbnb, offers practical advice on creating organizational culture with intentional integrity. Chestnut also lays out how companies can effectively clarify their ethical stances and motivate employees to model desired values.

Humans are hardwired to add rather than subtract. Across various contexts ー whether biological, cultural or economic ー we often default towards more. Professor Leidy Klotz, author of “Subtract: The Untapped Science of Less, ” argues we pay a price for the belief that more is better. In this Gartner Talent Angle interview, Klotz makes the case for the untapped potential of less, exploring subtraction as an overlooked strategy to achieve business results.

*This excerpt was taken from our 2020 interview. The #MeToo movement has called attention to the prevalence of workplace misconduct. In response, organizations across industries and sectors have had to confront the many risks—legal, reputational, and financial—misconduct and harassment pose to their bottom line. In her book #MeToo in the Corporate World: Power, Privilege, and the Path Forward, labor economist and award-winning author Sylvia Ann Hewlett urges companies to recognize the adverse consequences of toxic workplace cultures. She provides HR leaders and professionals with tools and strategies to create more equitable and safe workplace environments, especially for marginalized groups.

Using findings from her two books — “Collective Genius” and “Being the Boss” — Harvard Business School professor Linda Hill, reflects on the elements of leadership that produce innovation. She argues for a view of leaders as social architects, tasked with building cultures and capabilities necessary for their teams to do their best and most creative work. For organizations looking to learn from her leadership playbook, she counsels focusing on creative abrasion, creative agility and creative resolution.

*This excerpt was taken from our 2020 interview. Few of us work in roles designed to our personal specifications. In his new book Personalization at Work: How HR Can Use Job Crafting to Drive Performance, Engagement and Wellbeing , Rob Baker argues that employees thrive when allowed to craft their roles to fit their strengths. Baker provides HR leaders and professionals with tools and guidance to create workplace environments that empower employees to customize their jobs to meet their needs.

While technology such as instant messaging and videoconferencing have driven digital productivity, leaders and managers are struggling to effectively communicate with their teams using these tools. Entrepreneur Joe Freed joins the Gartner Talent Angle to share how technologies will reduce cognitive load and enhance culture initiatives. He also shares seven markers of digital interactions to assess the health of your organizational culture in the hybrid world. Joe Freed is the Co-founder and CEO of Cultivate, a technology company providing a leadership development platform for the digital workforce. He has led several startups focused on online learning and HR technology, and lectures at UC Berkeley Extension.

*This excerpt was taken from our 2020 interview. Culture change efforts often yield little more than a survey assessing current culture followed by ineffective action steps to achieve change. On this episode of the Gartner Talent Angle, Kathleen Hogan, Microsoft’s Chief People Officer, shares how Microsoft not only incites culture change, but also how they foster a growth mindset to ensure employees are comfortable learning and failing in order to grow.

In this Gartner Talent Angle podcast, labor market expert Martha Ross explores how non-college-educated talent can excel at organizations with the right on-the-job learning opportunities. She offers tactics for organizations seeking to diversify their recruitment strategies and improve sourcing of underrepresented talent. Martha Ross is a senior fellow at the Brookings Metropolitan Policy Program. Ross researches and writes about workers and the labor market, with a focus on low-wage and underemployed workers, the education and employment experiences of 18- to 24-year-olds, pathways to good jobs for young adults, and COVID-19’s disproportionate impact on these talent segments. She has a master’s degree from the University of Chicago’s School of Social Service Administration and a bachelor’s degree from Colorado College.

*This excerpt was taken from our 2020 interview. In his book Experimentation Works: The Surprising Power of Business Experiments, Stefan Thomke shares that bright ideas and decisive actions alone do not create innovation. Instead, innovation depends on a culture of experimentation which values the science of testing. By stripping big ideas into hypotheses to test what does and doesn't work, organizations are better positioned to establish a competitive edge and generate strong financial returns. 

Hear Jeff Kavanaugh, author of The Live Enterprise, discuss how to transform your organization into an ever-evolving, continuously learning industry leader. He provides a clear path to transform large and complex businesses into agile ecosystems that evolve with changing market needs. 

*This episode is an excerpt taken from our 2020 interview. The power of preventative thinking is one that is underutilized by organizations and individuals alike; a shortcoming which perpetuates reactive, rather than proactive, solutions. This according to Dan Heath, author of Upstream: The Quest to Solve Problems Before They Happen. In his book, Heath makes the case for an upstream mindset — arguing that this approach can effectively surface solutions to seemingly intractable problems by highlighting early warning indicators.

Eliza VanCort, organizational consultant and author, argues that more women should unapologetically exercise power in their communication and leadership styles. In her book, "A Woman's Guide to Claiming Space: Stand Tall. Raise Your Voice. Be Heard.," she offers relevant research, concrete strategies and actionable tools for women to claim space with courage, empathy and conviction. VanCort urges women to push through their fears and engage in behaviors that better position them to lead and be heard.