Fintech Insider By 11:fs

In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce we explore new ways technology is being applied in Fintech products to foster better lives for those with mental health disorders. We hear about the projects built at the tech sprint to help control volatile spending habits caused by mental challenges, how red-tech can help provide regulators with the data they need to make a difference and how taking a personalised approach to mental well-being projects may the way forward for the industry. Guests Polly Mackenzie, Director, Money and Mental Health Jo Hill, Director, Market Intelligence, Data and Analysis at Financial Conduct Authority Beth Robotham, Head of Business Development, Bupa UK Marcus Thornley, Founder, Play Consulting Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep242 – Money and Mental Health appeared first on 11:FS.

In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector Specialist at CGAP, he leads the technical areas of customer and provider solutions that include customer centric business models, digital finance and smallholder families. Simon Taylor caught up with him to find out about the challenges he faces and why customer-centric design and partnerships are so central to his approach. “If you do not understand the customer, the poor person in their life, the challenges they have, the pain points they face, then it will be very difficult to provide a service that they will use.” “I believe strongly in living your life in such a way that when you leave something, it is better than the way you found it.” Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep241 – Gerhard Coetzee, Lead Financial Sector Specialist at CGAP appeared first on 11:FS.

In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial technology industry. This annual event provides a platform that convenes the world’s global institutions together with startups, policy makers and investors to share ideas and solutions to the challenges facing financial services. Guests Lawrence Wintermeyer, CEO of Innovate Finance Nick Ogden, Executive Chairman of Clear Bank Richard Peers, Director of Financial Services Industry at Microsoft John Edge, Chairman of Identity 2020 Claire Calmejane, Director of Innovation at Lloyds Banking Group Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep240 – Innovate Finance – THE Global Summit of FinTech appeared first on 11:FS.

In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds and now he is helping traditional business find and engage with the right digital services partners at The Pacemakers. 11:FS CEO, and ex-colleague of Alessandro, David Brear sat down to find out more about helping large organisations be innovative, how partnering in FinTech is replacing the disruptive narrative and the impacts of Brexit on all of the above. Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep239 – Alessandro Hatami, Managing Partner at The Pacemakers appeared first on 11:FS.

In this episode From dreams of running a five-star hotel to the reality of running a five-star bank, Ashok Vaswani, the CEO of Barclays UK, speaks with Simon Taylor about culture, digital transformation challenges and opportunities, frontline empowerment and how Simon might be able to buy a Lamborghini in the future. “We touch 24 million customers in the UK, so 63 million people, if you humour me, and say 15 million less than 15 years of age, that leaves 48, we touch one out of every two people in the UK. Now, that’s an awesome position to be in, right?“ “I’ve now started having dinners with CEOs of other businesses, other industries, corporate clients of ours, and saying, “Hey, you guys are big, big in your-,” you know, people like British Airways, AIG, GE, Day Lewis, all these big companies, and say, “You guys are struggling with the same thing, we’re struggling with the same thing, can we actually talk together and, you know, do stuff.”” Enjoying FinTech Insider? Tell a friend about us and please

In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank to launch the ATM, to their award-winning app. We sit down with four excellent guests, including CEO Ashok Vaswani, to discuss the impact of PSD2; the challenges and opportunities that come with being a 357-year-old bank; how to attract fresh talent in a world filled with tempting FinTech startups; and more. Guests Ashok Vaswani, CEO Catherine McGrath, Managing Director of Transaction Products and Payments Ruchir Rodrigues, Managing Director of Digital & Open Banking Frankie Woodhead, Director of Commercial & Channels – Business Lending Highlights On PSD2 “I’m hugely excited about it. I think, as a customer, it’s going to present me with completely different opportunities about how to manage my finances, and, as Barclays, we are right in at the heart of that, and helping that happen. I want to be confident that I can recommend to my friends and family that they sho

In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting American presidents and everything when discussing the U.S. Congress’ decision to let ISPs sell your web browsing history to anyone without permission. “What’s interesting is that Facebook and Google, and especially Apple, have been pushing back on government requests for data quite publicly – and probably quite a bit more, privately.” Simon says. “Whereas the ISPs weren’t. The ISPs’ selling point here is, ‘Well, we’ve been selling you data forever on everything you want to see, give us this access and you’ll get to see everything you want to see on a terrorism standpoint.’ There’s an Abraham Lincoln quote, and I’m going to butcher it, but it’s something like, ‘If It’s liberty or security, I’d take liberty every single day,’ and I’d be willing to sacrifice a little bit of security for it. We seem to have lost that, in society, to a certain degree.” Give us liberty or give us death (just to th

In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a thing.’ What’s really interesting to us about Alipay is the Ant Financial business model of ‘payments as a wedge product’ to drive other financial services. We talk to a lot of banks now that want to become marketplaces, having looked at Alibaba and Alipay as the model to copy. In this episode, Rita Liu, Head of Alipay Europe, Middle East, and Africa, talks to us about Alipay’s growth ambitions and why China is such an exciting region for FinTech and financial services. “We have been active in the global market for a while, all driven by our consumers’ needs,” Rita says. “Alipay is the most popular online payment option for Chinese buyers. So we have been distributing Alipay as a payment option for ecommerce players outside of China. “In China, mobile wallet has become an increasingly popular way to pay in the physical world, and that is driving us to do the same in the global market.

In this episode RegTech is sexy. No, really, it is! RegTech goes beyond developing new technology to meet regulatory requirements – and it does more than save banks money. It’s about automating manual tasks and upskilling humans so their new work makes them feel valued. It’s about helping customers get better advice and service. It’s about making sure the business doesn’t come crashing down when the person in charge of the spreadsheet moves on. In this episode of FinTech Insider, we’ve assembled an expert team to explain what RegTech is and how to take advantage of this opportunity –  and imperative – to transform your business (you’ll also learn about Jason’s regulation chaos monkey idea ????). Guests Nick Cook, Head of Market Intelligence, Data, and Analysis at the Financial Conduct Authority Michelle Katics, Co-Founder and CEO, PortfolioQuest & BankersLab Diana Paredes, CEO & Co-founder at Suade Labs Evgeny Likhoded,  Co-Founder and CEO at ClauseMatch Enjoying FinTech Insider? Tell a fri

In this episode Article 50. Well, we went through with it and signed the divorce papers. Does the triggering of Article 50 put FinTech at risk in the UK? On this episode of FinTech Insider News, you’ll hear a range of opinions, from fear the UK is throwing away its work to lead the globe in FinTech, to optimism that London has the talent and regulatory regime to remain one of the world’s greatest cities. We also talk about BBVA joining Hyperledger; Alibaba and Tencent and the coming FinTech boom; and 11:FS celebrating its first birthday ???????????? As part of this milestone, we’ve officially launched 11:FS Pulse, our competitor insights research platform. We think you’ll love it. Guests this week Paul Titterton, Managing Director at Barclays Kadhim Shubber, Reporter at the Financial Times News this week Crowdfund Insider – Lawrence Wintermeyer, CEO of Innovate Finance, says triggering of Article 50 puts FinTech at risk – Link Parliament – Time to act on ‘unacceptable’ level of UK financia

In this episode What were you doing when you were 20 years old? Ollie Purdue was studying law…and founding a company to transform the banking experience. He didn’t want to be a lawyer, or a banker, but he did want to solve a problem facing many students: budgeting and forecasting how much money they’ll have and need every month. “At the time I was studying, I kept getting really frustrated with my bank account. It was just unable to tell me basic things about money, and that’s, kind of, what a bank’s meant to do, right?” Ollie says. “My bank wouldn’t tell me, when I got paid, how long that money will last. It wouldn’t tell me where I can cut down on my spending, and it wouldn’t tell me if my spending’s normal. So I was in a position where I never really understood my money, and I just didn’t get it, and then I tried budgeting apps and things like that, and they were really clunky…So it became really clear that a bank needed to be much smarter with data, and present that in a better way, and that’s kind of

In this episode A lot has been happening in the Singapore FinTech scene recently. The Monetary Authority of Singapore (MAS) is bound to invest more than $225 million Singapore dollars, or $158 million US dollars in FinTech by the end of 2020, and there’s a lot of hope that this can cut out costs from back office systems, and become truly transformational for the market and the region. In this episode, we take a step back, and, with help from FinTech experts in the field, paint a rich picture of what’s happening in Singapore today. Our guests Anna Vanessa Haotanto, CEO of The New Savvy; Business Development Director at Tera Capital Gerben Visser, Co-Founder of Singapore FinTech Consortium Joe Seunghyun Cho, CEO at LATTICE80; Co-founder and Chairman at Marvelstone Group Scott Bales, Managing Director at Innovation Labs Asia Varun Mittal, Associate Director, Asia-Pacific FinTech at EY Enjoying FinTech Insider? Please leave us a review on iTunes – this helps people discover us. The post Ep231 – Singapor

In this episode We’re very excited about the launch of Clear Bank, the first clearing bank to be authorized in the UK for nearly 250 years. There’s been a lot of business model innovation at the front end – we’ve seen apps doing more convenient FX, more convenient remittance, we’ve even seen peer-to-peer payments, but nobody’s really attacked the rails. “This is where I’m super excited to see FinTech go. This is a proper, proper geek moment,” says guest Sarah Kocianski, Senior Research Analyst, FinTech, at Business Insider Intelligence. “There has been a lot of interesting stuff on personal finance management, consumer banks – that’s happened already – but for any kind of change to happen in the wider financial services ecosystem, those back ends have got to be updated. They’ve got to be upgraded. They’ve got to be using Cloud and API. That’s why this story really, really excites me. Because I think now we’ve got that key piece of the infrastructure. We can start to see movement. They’re not just looking

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says that it struck him that, although there’s a lot of technology in banks, it doesn’t help much when it comes to improving the customer experience or lowering costs, and it hasn’t improved the reputation of banks within society. He founded 10x to create a new banking experience — one that is more diverse, open, and fair. In this episode, he talks to us about his new company, the future of banking, and the transition from running one of the biggest banks in the world to founding a startup. “When I left Barclays, I began to look at what was happening, not only in the FinTech scene, but also with the underlying technologies. I became convinced that there was an opportunity to create the beginnings of a very different way of doing banking,” Antony says. “We set up 10x to deliver the capability to do that. It’s basically a full set of capabilities that a bank would need to operate.

In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we talk to Starling, Fidor, and Loot about their business models, who their customers are, and how they’re using technology and data to provide a great customer experience. We also discuss the challenges they’re facing, what agile really means, and what’s coming up for them in 2017. Enjoy the show! Our guests Megan Caywood, the Chief Platform Officer at Starling Bank Sophie Guibaud, the Vice President of European Expansion at Fidor Ollie Purdue, Founder and CEO at Loot “We like to spend a lot of time talking with our customers,” Megan says, “not just usability sessions, but chatting with them and understanding how they’re currently using their banking products and where those pain points are. What we hear time and again is that what they’re used to expecting –  seamlessness and ease of use from other apps and products – just isn’t what they see from their bank.” Learned som

In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, to narcotics. Of course, we also analyze the latest FinTech headlines so you don’t have to, and interview some of our favourite folks at solarisBank and Penta. Thank you to our guests for another fun episode. Our guests Monty Munford, writer for The Economist, BBC, Forbes, and Fast Company, and Founder of Mob76 Megan Caywood, Chief Platform Officer at Starling Bank Sophie Guibaud, Vice President European Expansion at Fidor  News stories Forbes – Meet The European banks of the future…you might even like them – Link Business Insider – German FinTech startup solarisBank raises €26.3 million and lands Deutsche Bank exec as CEO – Link Pymnts – Penta launches to help SMEs cherry-pick banking services – Link Mastercard – Prepaid card programmes in France (no link) Independent – Banks are getting bigger, not smaller. Clearly they learnt nothing from the 2008 financial cri

In this episode The  Financial Conduct Authority’s progressive regulatory policies have been credited with helping to make London one of the world’s finest FinTech centres. In episode 126 of FinTech Insider, we spoke with several participants of the FCA’s regulatory sandbox, created as a ‘safe space’ for startups and companies to test ideas before becoming fully regulated. In this episode, we interview FCA Policy Director David Geale on the thought behind the sandbox, and more. Enjoy the show! “The sandbox is there for firms who really need to test in a live environment,” David says. “The example I often give is around disclosure. If I actually present something to you and say, ‘This is the current disclosure, here’s a new version, which one of these do you prefer? Which one of these do you understand?’ well, to a degree, that’s cheating. It’s better than nothing in terms of testing, but you’ve cheated, because you’ve got people to read it in the first place, and that’s generally the core challenge, is ge

In this episode Technology is failing banking. Bankers know what a great customer experience should look like, but they’re often prevented from delivering on that due to ancient legacy systems. And as long as they operate in a cobbled environment with 1,000 subsystems, they will never have a truly digital bank. Meaning they can’t compete with the banks that will win in the future. But don’t despair. Our guests discuss the steps to take to create a state-of-the-art core banking system that can deliver next-gen solutions. Our guests Mark Warrick, Director of Creative & Design at Thought Machine Ben Robinson, Chief Strategy Officer at Temenos Conor Fennelly, CEO at Leveris “The nature of this problem is systemic, it’s not symptomatic,” Conor says. “Banks are not afraid to invest in their technology. In fact, they invest massively in technology. The real issue is that it’s not effective spend, and the real problem facing most CEOs or boardrooms in banks is the risk associated with making the move. “Bank

In this episode Taking the bull by the horns. We absolutely loved the statue that Wall Street fund manager State Street installed as part of International Women’s Day. A bronze girl faces the bull of Wall Street as part of a campaign to encourage companies to put more women on their boards. FinTech Insider co-host Simon Taylor saw a second message in the symbolism: State Street will protect your money, standing up to the scary market without fear. Another best-in-class example of good marketing this week: the customer communications that came out of the FinTech firms’ outage. Monzo, Loot, and other companies got a thumbs up from customers for the transparent way they managed the issue. Hear all about this and more on this week’s FinTech Insider News. Guests this week Andra Sonea – Fellow at Anthemis Group Jeff Tijssen – Head of FinTech & Digital Partnerships at Capco Ali Paterson – Editor in Chief at Fintech Finance In the news this week City A.M. – More than half a dozen fintech firms hit by outa

In this episode As CEO of WeChat Africa, Brett Loubser’s role is to leverage the WeChat platform to the greatest extent possible in Africa. However, the market conditions in this continent are completely different from China. A focus on a chat app didn’t make sense for Africa, given the significant competitor products. Instead, Brett and his team focused on ‘the absolute power of the platform.’ In this episode of FinTech Insider, Brett shares great examples of how working with partner companies has proven to be such a great business model. “Our first major push into showcasing the power and potential of WeChat as a platform was the launch of Cliff Central,” Brett says. “We worked with a very bright young chap by the name of Gareth Cliff, who is one of the biggest media personalities in South Africa. At the time, he was the most popular radio DJ on the biggest free-to-air radio station in the country. He was looking to launch something of his own, and so we launched a digital radio station along with him o