Hfma's Voices In Healthcare Finance

HFMA's Brad Dennison and Paul Barr discuss Healthcare 2030, a four-part series exploring the challenges and opportunities for CFOs and other healthcare leaders created by the evolving industry, looking ahead to 2030.  Danielle Solomon, national healthcare industry partner at BKD, and Mike Morris, president and CEO of XTend Healthcare, talk about the research that went into the series and their take on the findings. Read the series here.

Steven Kelley, president and CEO of Ellenville Regional Hospital, a 25-bed critical access hospital in the Catskill region of New York, discusses how his organization drastically reduced ED times and improved outcomes for patients suffering from complications of COVID-19. This episode is sponsored by USA Senior Care Network. USA Senior Care Network brings together Medicare Supplement Insurance carriers and quality healthcare facilities in a nationwide network for Medicare Supplement policyholders.  Although these policyholders have the ability to choose any hospital they want, they know that by choosing the in-network facility, it helps to manage costs and to keep premiums affordable for the future.  Through this innovative network, USA Senior Care Network’s insurance clients are able to channel their Medigap policyholders to participating hospitals in markets all across the country.  Thousands of credentialed hospitals and other medical facilities have contracted with USA Senior Care Network to gain patient

HFMA President and CEO Joe Fifer interviews Sergio Melgar, CFO at UMass Memorial Health, about his history with health systems in peril and what he thinks could come out of pandemic-era changes.   Mentioned in this episode: HFMA's Healthcare 2030 series

Joyce Fitzpatrick, a nurse and director of the Marian K. Shaughnessy Nurse Leadership Academy at the Frances Payne Bolton School of Nursing at Case Western Reserve University and Robyn Begley, CEO of the American Organization for Nursing Leadership and the chief nursing officer for the American Hospital Association, discuss the challenges facing the nursing profession. They talk about shortages of new nurses and educators to prepare them, early retirement of Baby Boomers due to the pandemic and the effect burnout is having on the industry as a whole.   Mentioned in this episode: Student Enrollment Surged in U.S. Schools of Nursing in 2020 Despite Challenges Presented by the Pandemic

Racial disparities in the healthcare industry have long been an issue, with serious effects on outcomes. In this episode, Dr. Rumay Alexander discusses how the industry can begin to rebuild trust and shares some practical advice about how to build a program around diversity, equity and inclusion.   Stories mentioned in this episode: HFMA's Healthcare News of Note: Black patients experience higher rates of adverse patient events relative to white patients, study says New poll shows Black Americans put far less trust in doctors and hospitals than white people CDC: Working together to reduce black maternal mortality Howard University announces center to research health disparities

Arnold Saperstein from Cecelia Health and Susan Beane from HealthFirst discuss the opportunities of telehealth for patients with chronic conditions.

Khalid Al-Maskari of Health Information Management Systems discusses the future of telehealth

Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.

Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Dolly Parton clip comes from her Instagram: @DollyParton.

HFMA President and CEO Joe Fifer interviews Dr. Zeev Neuwirth about the dangers of fee-for-service and how every stakeholder has a responsibility to move the industry forward.

Social media can be tricky to navigate. Today, we're talking with Jill Geisler about how to use your social channels for good, and what to consider before you post.   Read Jill's latest Leadership column in hfm magazine for more of her thoughts about working smarter.

Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush University System for Health, discusses why attention to mental health is crucial now, and always.   If you are having suicidal thoughts, resources are available. The National Suicide Prevention Lifeline is toll free and available 24/7. That number is (800) 275-8255. If you’re in a domestic abuse situation, you can receive confidential support from the National Domestic Violence Hotline, also toll free and available 24/7. Their number is (800) 799-SAFE (7233). 

Kevin Coppins, president at CEO of Spirion, discusses how to keep data safe when working remotely. Also, five keys to look for when selecting an A/P finance solution for supplier payments from sponsor GHX ePay.

A year ago, things were looking good for working women. At the end of 2019, the number of women in the workplace surpassed the number of men for the first time in a decade. But the pandemic has driven so many women out of the workforce to undo that progress, according to a recent report from McKinsey & Company. In this episode, Annie Kurdziel and Elizabeth Newman from McKinsey & Company, join us to discuss the challenges they face as working moms as well as some strategies for individuals, managers and leadership as the United States approaches the one-year mark on widespread remote work and school. Also in this episode, Laurie Heavey from sponsor ClearBalance talks about new research on patient-friendly payment.

Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthen patient relationships with sponsor CareCredit.

HFMA President and CEO interviews Lee Rivas of CloudMed about his leadership journey and how he's built his team during the pandemic. Rich Daly interviews Nicole Farrow and Andrew Johnson from Change Healthcare about trends and solutions in prior authorization.

Emad Rizk of Cotiviti discusses the fraud, waste and abuse risks of telehealth, and Sondra Cari from sponsor Huron talks about the opportunities of revenue cycle learning. 

As the world waits for the results of the presidential election and other key races, Rich Daly and Chad Mulvany discuss what could happen in the coming months. Also in this episode, Joe Fifer interviews 4sight Health CEO Dave Johnson about what's next for hospitals after COVID-19. Two articles he's authored on the topic are linked below. This episode is sponsored by TRIMEDX.   The Future of Hospitals in Post-COVID America: The Market Response The Future of Hospitals in Post-COVID America: The Policy Response

Chris Hobson, from Orion Health discusses CMS’s upcoming deadline for interoperability requirements for payers and Geneva Schlabach from Vispa and Mike Duke from Baker Tilly talk about denials management. 

Dr. Andrew Hertler of New Century Health discusses how telehealth can help keep patients on track with cancer screenings and treatment. Also in this episode, productivity expert Stever Robbins tells us once and for all how to handle email (Hint: It's not folders.)