Hfma's Voices In Healthcare Finance

HFMA President and CEO Joe Fifer discusses the call to action he issued to members in the February issue of hfm magazine and HFMA's commitment to leading the consumerism charge. Aneesh Krishna of McKinsey & Company talks about how Medicaid expansion will affect provider organizations during the next recessional. Also: Denials by the numbers.

Matt Cox, CFO at Spectrum Health in Grand Rapids, Michigan, talks with HFMA President and CEO Joe Fifer about pushing the envelope on consumerism and fostering relationships with businesses in the community.

Aneesh Krishna of McKinsey & Company discusses how successful healthcare organizations behave before, during and after an economic downturn. Also, Rich Daly and Chad Mulvany talk about surprise bills, and we list five things healthcare finance leaders should know about AI.

HFMA President and CEO Joe Fifer interviews Ben Carter, COO of Michigan-based Trinity Health.

Emmet Conlon of TD Bank discusses strategies for providing convenient care. Also, Jason Williams of sponsor Change Healthcare talks about the challenges of AI in the revenue cycle, Rich and Chad discuss the coronavirus threat, and we provide five fast facts about ICD-11.

Epic Founder and CEO Judy Faulkner made headlines last week with an email urging clients to join Epic in opposing a proposed rule from the Dept. of Health and Human Services (HHS) around information sharing. Citing privacy concerns on behalf of patients, Faulkner said she hopes to collaborate with HHS but also said Epic may sue if the final rule does not adequately address the company's concerns. This special episode of Voices in Healthcare Finance includes HFMA's Rich Daly and Chad Mulvany discussing Faulkner's recent comments as well as HFMA President and CEO Joe Fifer's interview with Faulkner, originally released in 2019. In that interview, Faulkner talked about her leadership philosophy and what it takes to launch an enterprise like Epic from the ground up.

HFMA President and CEO Joe Fifer interviews Dennis Dahlen, CFO at Mayo Clinic, about heading up finance at one of the top healthcare institutions in the country. Dahlen discusses the importance of physician leaders, Mayo's commitment to a patient-centric environment and his role as a finance leader.

Rich Daly interviews HFMA President and CEO Joe Fifer about where he sees the industry going in 2020 and beyond. Also, Change Healthcare's Jason Williams discusses the opportunities of artificial intelligence technology, and Brad Dennison, HFMA's director of content strategy, talks about the redesign of hfm magazine. Get more of Joe's interview in the January issue of hfm.

In this episode, HFMA President and CEO Joe Fifer debuts a series of conversations with health system CFOs. His inaugural interview is with Mike Allen, HFMA's 2019-2020 Chair and the CFO at OSF HealthCare in Peoria, Illinois.

In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks about change management; Michael Mercurio of the Partners Professional billing office discusses the opportunities and challenges of AI in the revenue cycle; and Trenor Williams of Socially Determined shares insights about the social determinants of health.   Learn more about the 2020 Annual Conference at annual.hfma.org.

In this special episode, we revisit two of our most popular episodes, in which Nicholas Mendyka of the University of Virginia Health System Medical Center talks about his vision for the revenue cycle of the future. Also, Mary Mirabelli, HFMA's vice president of content strategy and delivery, comes into the studio to talk about HFMA's Financial Sustainability Summit, happening April 16 and 17 in Denver.

Nancy Johnson, CEO of El Rio Community Health Center in Tucson, talks about her organization’s processes for addressing the social determinants of health among its patient population. The interview is a follow-up to a panel discussion at HFMA's 2019 Thought Leadership Retreat (for much more on how healthcare stakeholders can address SDOH, see the report on this year’s retreat). Also in this episode: insights on effective leadership of teams and pricing strategy objectives.

The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.

David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.    Check out this HFMA resource tracking trends and insights on understanding and utilizing total cost of care data:  www.hfma.org/tcoc 

Keynote speaker and comedienne Jan McInnis shares tips for using humor in the workplace. Marty Lucenti of sponsor organization Vizient, and Stacy Brethauer of the Ohio State University Wexner Medical Center talk about creating a clinically-integrated supply chain. HFMA's LMS Channel Manager Maegan Bishop provides five tips for being more productive.

Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization's work toward a better patient experience. Also: Katie Gilfillan, HFMA's director, healthcare finance policy, physician and clinical practice, joins Rich Daly and Chad Mulvany to talk about the major themes discussed at the Association's recent Thought Leadership Retreat in Washington, D.C. This episode is sponsored by Vizient, Inc.

On the day that public comments were due to CMS on its proposed rule that would require the controversial public release of rates hospitals negotiated with health plans, Joe Fifer, president and CEO of HFMA, and Chad Mulvany, director of health finance policy and analysis for HFMA, preview their comments to CMS. Learn about the promise and peril of the approach CMS is taking to this key transparency issue.

Health:Further's Marcus Whitney talks about the importance of narrative in innovation and why leaders to managers to staff should have a place at the table. HFMA's Chair, Mike Allen, whose theme is "Dare You to Move," interviews G Shah of sponsor organization Change Healthcare about how his company is daring to move the industry forward. Finally, sponsor CareCredit shares five ways to measure the patient financial experience.

Jim Higgins of Solutionreach shares his thoughts about consumerism in healthcare, and Kenny Scher from Nexera discusses supply chain management. Also: five lessons on starting a provider-sponsored health plan.

Rich Daly and Chad Mulvany discuss the impact the "public charge" rule will have on hospitals. Jim Zadoorian of ARXchange talks about a new approach to price transparency. Also, Strata Decision Technology provides five ways healthcare organizations can prepare for the future with strategic planning.