The Dental Practice Heroes Podcast With Dr. Paul Etchison

Burnout isn’t just a buzzword—it’s a real problem in dentistry. But why? Join us as we dive into the growing issue of burnout and how you can find joy in your career again. You'll get strategies for combatting burnout, learn how to manage the stress of practice ownership, and understand the key mindset shifts that make all the difference in your workweek. These insights will help you step back from the chaos and make changes that reduce stress and prevent burnout!Topics discussed in this episode:Why is burnout on the rise?Mindset shifts to overcome burnoutBalancing roles as owner and clinicianStrategies to manage stress and avoid burnoutText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Do

We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Taher Dhoon shares how to avoid these mistakes and mentor million-dollar associates in your practice.From structuring a strong onboarding process to improving case acceptance, this conversation is packed with advice to help owners and associates thrive together. Plus, find out how to hire associates ready to hit the ground running. If you’ve ever hired an associate only to watch them struggle — or worse, walk away — don’t miss this one!Topics discussed in this episode:What owners get wrong about bringing on associatesDr. Taher Dhoon’s Advanced Associates programHow to integrate associates into your practiceKey aspects of associate training and mentorshipBuilding confidence and improving case acceptanceText or call 970-420-6148 to learn more about the Advanced Associates pro

Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?The answer lies in the subtle realm of nonverbal communication. Research shows our brains are 12.5 times more likely to believe body language over words, and a staggering 82% of first impressions depend entirely on nonverbal cues. These hidden signals determine whether patients perceive you as trustworthy and competent—or not.Drawing from Vanessa Van Edwards' groundbreaking book "Cues," this episode breaks down five powerful techniques to transform your patient interactions. You'll discover the critical link between open hand gestures and trust, learn the "shoulder-to-earlobe rule" for projecting confidence, master the perfect balance of eye contact, practice the engagement-signaling "lower lid flex," and understand the charisma-bui

The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he’d do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new chapter in his career. Learn what you can do to increase production and become a better leader!Topics discussed in this episode:How sales skills translate to dentistryBalancing leadership between multiple practicesWhy your team isn’t motivated (and how to fix it)Common mistakes in remote practice managementTransitioning to DSO partnership and work-life balanceThe power of coaching and professional investmentFind out how you can work with Dr. Spencer Greer at Big Time Dental Producers!Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Pr

This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions. • Discussing the cognitive advantages of visual aids in patient care • Sharing creative techniques for using visual aids in the office • Exploring the positive impact of visual aids on patient engagement and trust • Offering insights into common pitfalls of verbal communication • Challenging listeners to create customized visual tools for their practices Create visual aids for better patient understanding and watch your acceptance rates soar! Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Coll

Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.Throughout the episode, you'll find practical tips that can be easily implemented in your practice to enhance patient trust and satisfaction. Ultimately, addressing and mitigating buyer's remorse not only benefits your patients but also cultivates long-term relationships and encourages referrals. Don't miss this opportunity to improve your practice! Be sure to subscribe, leave a review, and share this episode with colleagues who may benefit from these insights.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more mone

Most new hire issues can be traced back to one thing: onboarding. In this episode, the hosts and their expert guests share proven strategies to effectively train, support, and integrate your new team members right from the beginning. You'll learn how to create a clear onboarding process that reduces turnover, minimizes training stress, and helps you build a culture where employees feel confident, prepared, and excited to grow in your practice.Topics discussed in this episode:Why onboarding is important in a dental practiceKey elements of an effective onboarding processOnboarding challenges and solutionsGrowth and career developmentAn exercise to transform your onboarding processText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collecti

One of the biggest leadership mistakes is making your "why" about you, not your team. In this episode, Dr. Anthony Do of Red Oak Family Dentistry returns to share hard-earned lessons on leadership, motivation, and creating a culture that makes your team want to stay. Learn how to become a leader people trust, find fulfillment in your career, and build a loyal team that's invested in the long-term success of your practice!Topics discussed in this episode:The truth about your “why”What true leadership looks likeA simple exercise to get real team buy-inText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: B

Struggling to get your team on board? The answer isn’t demanding compliance—it’s understanding what’s really going on. Let’s talk about what’s holding them back and how to fix it. Katherine Eitel Belt of LionSpeak is back to break down the four biggest reasons employees don’t meet our expectations (and why leaders often overlook the real issues). We dive into strategies for having tough conversations that actually lead to change, setting clear expectations, and recognizing when someone simply isn’t the right fit. Find out how to get true buy-in and create a more motivated, engaged team!Topics discussed in this episode:The 4 reasons employees don’t follow throughHow to figure out why your team isn’t listeningLeading with clarity and setting expectationsAddressing underperformance in a departmentDos and don’ts of getting team buy-inLearn more about LionSpeak’s annual retreats:https://www.lionspeak.net/info@lionspeak.netText us your feedback! (please note: we cannot respond through this channel)) Take Control of

Busy January? If your office struggled to keep up, you’re not alone. In this episode, we discuss why hurrying may be to blame and how slowing down can actually help you reduce stress, boost productivity, and provide better patient care. Let’s explore how packed schedules, inefficient systems, and understaffing impact both your team and your patients—and what you can do to fix it!Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive

Leadership in dental practices often faces unexpected challenges, especially when dealing with negative patient feedback. By employing the Infinite Why system to analyze issues, leaders can uncover the roots of problems and foster a more constructive team environment focused on improving patient care.• The emotional challenges of receiving negative reviews• Understanding the importance of extreme ownership in practice management• The Infinite Why system as a tool for deep analysis of issues• Engaging in blame-free discussions for improvement• The crucial role of leadership in guiding teams for better outcomes• The importance of continuous training and communication within teamsText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and

Big box implant centers are everywhere, but there ARE ways to stand out. Dr. Ryan Bradley and Dr. Taher Dhoon know firsthand how tough it is to transition into full-arch dentistry — from figuring out marketing to attracting qualified patients who can pay. In this episode, they unpack marketing, consultation, and financing strategies that will help you compete with big implant centers. Tune in for the advice you need to grow your practice and win more full arch cases!Topics discussed in this episode:The struggle to transition into a full arch practiceHow to compete with big implant centersMarketing dos and don’tsFinancing solutions for patientsLearn more about Colorado Surgical Institute:https://www.coloradosurgicalinstitute.com/Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus o

From a four-op office to two practices — here’s how Colin Myrick created something bigger than he ever expected as a young practice owner. This episode dives into the hurdles of taking over an established practice, stepping into the role of owner, and scaling in a small community. You’ll learn how Colin built a collaborative culture and steadily grew his business, all while serving his community. Tune in to hear how he made it happen, and what’s next!Topics discussed in this episode:Transitioning from dental school to ownershipChallenges of taking over a practiceKey decisions that helped expand the practiceCollaborative dentistry and team cultureColin’s vision for the future and how he’s getting thereText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join th

Branding is more than just logos and advertising; it’s about standing out in your market. This episode will help you define your own brand and measure its impact! We share an easy exercise to uncover your brand identity and real stories of how intentional branding can transform a dental practice. Discover how to deliver on your brand promise, build a base of loyal clients, and position your practice for long-term success!Topics discussed in this episode:Why every practice needs a brandExamples of branding in dental practicesBrand promise versus core valuesHow to define your brand promiseThe ROI of brandingText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practic

Unlock the secret to a seamless dental practice with the power of checklists! Join me to reveal the transformative potential of a well-crafted checklist. How can you turn vague expectations into concrete action items? We address this question by focusing on specificity and practicality, ensuring your daily operations are not just completed but optimized for efficiency. By avoiding common pitfalls and embracing a structured approach, you'll discover how to enhance systematization and productivity in your practice.Throughout this episode, we emphasize the importance of measurable outcomes and accountability, offering practical advice for implementing checklists that truly work. Explore the art of creating "today lists" and learn how to keep your team engaged and tasks on track. Plus, stay tuned for our next episode, where we'll switch gears to discuss how to craft and express your brand, featuring insights from the DPH coaches. Whether you're a new practice owner or a seasoned professio

New skills mean nothing if you don’t put them into practice. So in this episode, we discuss why dentists often struggle to implement what they learn from CE weekends and what you can do to change that. Learn the steps to integrate new skills or systems into your office, including how to get your team on board, market new services to patients, and more. Join us to make sure your next training translates into real-world results that stick!Topics discussed in this episode:The challenges of implementing new skills4 steps to implementing new skillsHow to get buy-in from your teamMarketing new services to patientsText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practi

Unlock the secrets to preventing your dental patients from seeking second opinions and ensure their loyalty with essential trust-building strategies. Join me, Dr. Paul Etchison, as we navigate the complexities of patient trust in the dental profession. Discover how addressing patient unease about treatment recommendations can save you from losing valuable clients and referrals. We'll delve into a real-life scenario involving a one-star review, revealing the profound impact of lost trust. Learn five actionable methods to strengthen your rapport with new patients through transparent discussions of their dental history and previous recommendations, setting the stage for increased case acceptance and long-term patient loyalty.Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on

This episode features Dr. Steve Rasner discussing his journey from dental student to practice owner, emphasizing the importance of continuing education and the power of oral sedation in enhancing patient comfort. Dr. Rasner shares practical steps for dental practitioners to grow their practices by focusing on patient empathy, effective communication, and fostering a positive practice culture.• Dr. Rasner shares his background and struggles in dentistry  • Emphasis on the value of continuing education for career growth  • Introduction of Dr. Rasner's oral sedation protocol  • Importance of addressing patient anxiety in dental practices  • Tips for managing finances and building a sustainable practice  • Advice on communication and empathy in patient care  • Key takeaways for dental practice successText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their tim

Imagine the thrill of a same-day Invisalign start, only to be met with the crushing realization that no one in the office, not even the doctor, can perform the critical iTero scan. Join me, Dr. Paul Etchison, on Dental Practice Heroes as I unravel this cautionary tale from a coaching client, underscoring the chaos that ensues when key team members are unavailable and the vital importance of cross-training. This episode promises to arm you with the insights needed to fortify your team against the unpredictable nature of dental practice life.Reflecting on my own early career, I share a humorous yet enlightening story of reliance on a single skilled assistant and the struggles that emerged when she went on maternity leave. From navigating frustrating daily operations to a memorable extraction fiasco, these stories aim to highlight the lessons learned in building a resilient and adaptable team. Whether you're a seasoned practitioner or just starting out, this episode offers valuable leadership lessons to ens

Associates leaving. Loss of control. Loss of profits. These fears may be holding you back from exploring partnerships in your practice, but the right approach can turn partnerships into a win-win.In this episode, dental law attorney David Cohen breaks down partnership models and strategies to protect both the practice owner and the associate. From finding the right person to structuring agreements, you’ll learn how to avoid common pitfalls and create partnerships that benefit everyone. Tune in now for all this and more!Topics discussed in this episode:New and traditional partnership modelsNavigating partnership discussionsHow to assess potential partnersEntity structures and junior partnership contractsPotential pitfalls in partnerships and how to avoid themFinancial considerations and managing capital gainsReach out to David Cohen to discuss options here. David's Email: david@cohenlawfirmpllc.comText us your feedback! (please note: we cannot respond through this channel)) I teach dentists how to make mo