The Dental Practice Heroes Podcast With Dr. Paul Etchison

Should you grow your practice or stick with a solo operation? How do you avoid burnout and create systems that actually work? What are the biggest challenges to scaling a practice? We answer all these questions and more in this episode with Dr. Iraj Kasimi, who scaled his $1.8 million practice into a $5 million group practice.Dr. Kasimi shares how he overcame the growing pains of scaling, implemented effective systems, and evolved from a clinician to a business leader. Tune in for insights on transitioning to a larger practice and the rewards of scaling versus staying small!Topics discussed in this episode:Sustainability and burnout: scaling up vs. staying smallSystemization and training a strong teamLeadership structure in a growing practice What makes a good lead and your role as leaderWhen to scale and when to stay smallText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the

This episode emphasizes the importance of communication, systems, and family in achieving personal and professional growth. We delve into personal insights gained throughout the year as a dental coach and urge listeners to revisit their own priorities and goals for the new year. • Importance of effective communication and culture in dental practices • Role of systems and checklists in maintaining consistent expectations • Need to prioritize family time alongside work achievements • Setting achievable goals for business and personal fulfillment in 2025 • Encouraging reflection and intention-setting for the new yearText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach

The problem: an ongoing hygienist shortage leaving practices overwhelmed and patients waiting. The solution: Find out in today's episode as we dive into this crisis and proactive solutions to address these challenges in your practice. From hiring and retention strategies to navigating rising wage demands, learn how to keep your team productive and revenue steady during the hygienist shortage. Tune in now!Topics discussed in this episode:The impact of the hygienist shortageHow to address the shortage in your practiceBalancing wage demands and practice growthThe pros and cons of temp hygienistsText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run yo

The episode explores the challenges dental practice owners face when the selling doctor remains involved post-sale, sharing the experience of a coaching client, who struggled to implement his vision due to interference from the previous owner. Key themes include establishing boundaries, the importance of clear communication, and the necessity of cultivating relationships with staff for a successful transition. • Owning a dental practice means navigating complex relationships following a sale • The selling doctor’s role can inadvertently create resistance to change • Establishing a firm exit date aids in clear expectations • Communication about roles should focus solely on patient relationships • Building rapport with the team is crucial for successful transitions • Accepting turnover as part of evolving a practice highlights growth opportunities • Clarity and intentionality lead to thriving practice environmentsText us your feedback! (please note: we cannot respond through this channel))Take Control of Your P

The solution to an all-star dental practice comes down to five proven steps! In this episode, Alex Nottingham of All-Star Dental Academy explains how to craft a vision that guides key decisions, build and train a high-performing team, and leverage the power of coaching and masterminds. You'll learn strategies for leading a team that drives results, growing your practice, and more. Tune in now to start transforming your business into an all-star dental practice!Topics discussed in this episode:Step one: setting a visionStep two: building a teamStep three: effective trainingStep four: the power of coachingStep five: mastermind groupsLearn more about All-Star Dental Academy!https://allstardentalacademy.com/Check out the Dental All-Stars Podcast!https://allstardentalacademy.com/dental-podcast/Listen to our episode on phone call conversion here:https://dentalpracticeheroes.libsyn.com/interview-the-3-silents-killers-in-your-practice-with-alex-nottinghamText us your feedback! (please note: we cannot respond thr

Courageous conversations are the difference between tension and trust in your practice. In today’s episode, Katherine Eitel Belt, CEO of LionSpeak, shares her framework for establishing clear expectations, empowering employees, and building trust through effective communication — all while retaining your top employees.With her actionable strategies and tips, you’ll be able to maintain high standards, strengthen relationships with your team, and address conflicts with confidence. If you’re dealing with tardiness or performance issues in your practice, tune in to learn how to master courageous conversations and become a better leader!Topics discussed in this episode:What are courageous conversations?Coaching versus courageous conversationsHow courageous conversations transform a workplaceThe ARCH framework for courageous conversationsEffective conflict resolution strategiesThe importance of feedbackLearn more about Katherine Eitel Belt and LionSpeak:https://www.lionspeak.net/Download your free guides on Courage

Nobody looks forward to raise discussions, but a few easy strategies can make them more productive and less awkward. This episode explores the right way (and the wrong way) to approach these conversations, including strategies to handle raise requests fairly and navigate challenges like wage compression. We share key lessons from our past mistakes, tips for setting clear performance and compensation expectations with your team, and why one-on-ones are crucial to this process.Tune in to learn how to turn raise requests into growth opportunities for your practice and team!Topics discussed in this episode:How raise conversations impact the workplaceBenefits of a pay grade systemStrategies to assess raise eligibilityMaintaining fairness and transparencyBalancing team morale with operational costsText us your feedback! (please note: we cannot respond through this channel))Join our 2025 OmniPractice Group Cohort Kicking off in January at www.dentalpracticeheroes.com/omnipractice If you are ready to increase your ne

What if monetary incentives are not the secret to inspiring your team? Join me, Dr. Paul Etchison, as we uncover the hidden power of intrinsic motivation and the compelling reasons why bonuses might actually hinder long-term engagement. By examining the over-justification effect through a fascinating study on blood donation, we'll explore how financial rewards can sometimes transform meaningful work into mere transactions. Instead, let's delve into the art of rallying your team around a shared mission and values, especially in the dental field, where emphasizing the vital role of dental health can ignite a sense of purpose and commitment.Text us your feedback! (please note: we cannot respond through this channel))Join our 2025 OmniPractice Group Cohort Kicking off in January at www.dentalpracticeheroes.com/omnipractice If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

How do you make bonuses work without the headaches? In this episode, you’ll learn how to leverage bonuses to boost team performance and calculate bonuses that drive growth without straining your bottom line. We explore the benefits of weekly versus monthly bonus systems, different performance-based incentives, and more.Plus, find out how to address common challenges like ensuring fairness across roles and changing or eliminating bonus systems that no longer work. Listen now to discover how to build an effective bonus system that motivates, rather than distracts, your team!Topics discussed in this episode:Why dental practices need a bonus systemWhat makes an effective bonus systemAligning bonus systems with overhead costsBonus system methodsManaging team morale during bonus changesText us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with

Is your dental practice feeling more like a slog than a sprint? Join Dr. Paul Etchison as he unveils the secrets to shedding that metaphorical "backpack of bricks" holding you back from achieving rapid growth. We'll reveal how to attract the right number of new patients by honing your online presence with top-notch website design and glowing reviews. Master the art of brand identity communication, whether you aim to be the go-to family-friendly practice or cater to high-end adult services. And don't underestimate the power of phone interactions—your team's ability to make a stellar first impression could be the game-changer.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your prac

So, you're ready to hire leads in your dental practice. But do you know what it takes to set them up for success? This episode explores the keys to building a strong leadership team: clarity, trust, and accountability. You’ll learn how to define leadership roles with clear expectations, transition employees from team members to leaders, and integrate external hires into your practice without a hitch. Listen now for insights that will help you strengthen your leadership team and grow your practice!Topics discussed in this episode:Challenges of defining leadership rolesSetting up your first lead for successHow to provide clarity and build an effective leadership teamPromoting from within vs. hiring outside leadsWhat true leadership looks likeText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you n

What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!Topics discussed in this episode:Applying the Lean Process in your dental practiceThe crucial role of office managersHow to train office managers in your practiceCommon management mistakes in a dental practiceHow to have difficult conversation with your employesUsing Lean principles to improve patient careSign up for Karyn’s 8-Week Dental Practice Manager Training:https://www.eventbrite.com/e/dental-practic

Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly We

Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.Text us your feedback! (please note: we cannot respond through this channel))Please leave a review on whatever app you are listening on!  It only take a moment and would make such a difference to our growth!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive

Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrativ

Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.Text us your feedback! (please note: we cannot respond through this channel))Please leave a review on whatever app you are listening on!  It only take a moment and would make such a difference to our growth!the

Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates. Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make su

Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.Text us your feedback! (please note: we cannot respond through this channel))Please leave a review on whatever app you are listening on!  It only take a moment and would make such a difference to our growth!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you he

Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journey, from implementing structured meetings to cultivating a team-driven environment, emphasizing the power of resilience and determination in overcoming professional hurdles.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.  Please leave a review on whatever app you are listening on!  It only take a moment and would make such a difference to our growth!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work

 Learn how you can master the art of speed and precision, whether you're juggling multiple quads for anesthesia or tackling those tricky back-to-back class two fillings. In this episode, I will divulge 15 game changing speed and efficiency tips to increase your speed. Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations