Workplace Innovator Podcast | Enhancing Your Employee Experience

During the global coronavirus crisis, Mike Petrusky and Madison Dujka are hosting a weekly, interactive livestream version of the Workplace Innovator Podcast. Each Wednesday, at Noon ET, Mike and Madi chat with workplace leaders about their experiences and lessons they are learning, while also taking questions from the live audience about how we can continue to encourage and inspire each other during these challenging times. This week’s podcast episode features highlights from the first few livestream broadcasts with guests Elizabeth Redmond, Steve Todd, Lorri Rowlandson, David Wagner, Vik Bangia, Rex Miller & Kerry Wekelo. Join us each week to share your personal stories and ask the experts your questions about the current state of our world and the future of the workplace! Watch the 3/18/20 livestream with Elizabeth Redmond of CoWorkr & Steve Todd of NASDAQ: https://register.gotowebinar.com/recording/1574017271503100673 Watch the 3/25/20 livestream with Lorri Rowlandson of BGIS, David Wagner of Nels

Dawn Mueller, CFM is the Facilities Manager at World Resources Institute and a long-time leader in the IFMA community where she has a passion for the professional development of its members. Mike Petrusky asks Dawn to share her FM story and they reminisce about connecting at World Workplace and how they have found value in networking at local IFMA chapters and events. They also share an understanding of the unique opportunities that facility management leaders have to help their organizations elevate the employee experience with technology tools while emphasizing the needs of human beings in the workplace. Dawn and Mike explore their common interest in 80’s music and offer inspirational quotes and experiences that will bring a smile to your face. Connect with Dawn on LinkedIn: https://www.linkedin.com/in/dawn-mueller-cfm-6987363/ Learn more about World Resources Institute: https://www.wri.org/ Register for “Workplace Innovator Interactive” – our weekly livestream: https://www.iofficecorp.com/live-webinar-2020

Kerry Wekelo is Chief Operating Officer at Actualize Consulting where she is focused on enhancing team experiences by creating a work environment that supports thriving employees and a sought-after workplace. Mike Petrusky asks Kerry about her book “Culture Infusion: 9 Principles to Create and Maintain a Thriving Organizational Culture” and they agree that employee experience begins with recruitment and continues throughout people’s entire workplace journey. By providing intentional leadership, with a focus on wellbeing, we can help to provide a work-life integration that allows for successful individuals. Kerry shares stories about finding positive resolutions to employee challenges and Mike agrees that our common human experiences require patience and understanding. You’ll be inspired to create a culture where people are empowered to bring their best selves to your organization. Connect with Kerry on LinkedIn: https://www.linkedin.com/in/kerryelam/ Learn more about Actualize Consulting: https://www.actualiz

Geoff Snavely hosts a special edition of the show as we celebrate this major milestone for “The Workplace Innovator Podcast” – Episode #100! The tables are turned for Mike Petrusky when Geoff takes over asking the questions with the help of past guests of the podcast, including Thomas L. Mitchell, Jr., CFM, CFMJ, IFMA Fellow, Kay Sargent, David Wagner, Andrea Sanchez, Rex Miller, Robert D. Fox, AIA, IIDA, LEED AP, and Arnold Levin. Mike and Geoff swap stories about lessons learned from the industry leaders who have visited the show, while providing inspiration for facing our fears and chatting about music (and music videos) that will bring a smile to your face during these challenging times! (45 minutes) Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Register for “Workplace Innovator Interactive” – our weekly livestream: https://www.iofficecorp.com/live-webinar-2020-weekly-livestream Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Katy Redmond is Senior Director of Integrated Portfolio Services at JLL and Dusty Duistermars is Senior Vice President of Digital Advisory at JLL. In February 2020, Mike Petrusky hosted a live webinar broadcast called “Workplace Data Improves Employee Experience & CRE Performance" featuring an interactive conversation about what has changed in the marketplace since both guests had last appeared on the “Workplace Innovator Podcast”. During this webinar, Katy and Dusty discussed how they help clients maximize their workspace and drive employee engagement and productivity while reducing costs with utilization technology alongside JLL's industry-leading workplace strategy and expertise. Plus, Dusty took “podcast karaoke” to the next level with a live musical performance unlike anything you’ve ever heard before on this show! Connect with Katy on LinkedIn: https://www.linkedin.com/in/katy-redmond-045a302/ Connect with Dusty on LinkedIn: https://www.linkedin.com/in/dustycre/ Download the FULL webinar recording:

Louise Watts is Co-Director of HPC Global & Transition Hub where she is passionate about empowering people to embrace the future of work. Mike Petrusky asks Louise about how her background and experience in the performing arts informs her work as a high performance coach while encouraging us to be lifelong learners. In an era where human skills such as communication, connection and creativity are crucial, Louise shares how she helps to bring people together to spark ideas and prepare for new ways of working. They discuss how performers who've successfully applied personal development insights and confidence building techniques to the corporate world can help guide people from all professions, generations and diverse groups through personal transformation. With a shared interest in music, Mike and Louise also inspire us with a Spandau Ballet version of podcast karaoke! Connect with Louise on LinkedIn: https://www.linkedin.com/in/louisewattshpcglobal/ Learn more about Transition Hub: https://transitionhub.c

Sarah McEneaney is a Partner and Digital Talent Leader at PwC where she is part of the leadership team tasked with upskilling PwC’s 50,000+ employees. Mike Petrusky asks Sarah how organizations can prepare for their own digital transformations and create a culture where digital disruption is seen as an opportunity and not the threat for workplace leaders. Mike and Sarah discuss how workplace leaders can influence the culture of their organizations and explore why studying the lessons of improv might help us innovate as we deal with digital disruption in our fast-changing world today. This discussion will provide you with some inspiration and practical leadership lessons for moving your team forward into the future of work. Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahmceneaney/ Learn more about PwC's investment in Digital Transformation: https://www.pwc.com/gx/en/issues/upskilling.html Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with

Natalie Kapoulas is Director of Work Better Programs at OPX, a consultancy using design to create opportunities, generate better ideas and solve business challenges. Mike Petrusky asks Natalie about the unique OPX process called "Integrated Operating Environment" (IOE), a set of innovative assessment tools designed to investigate how the correct integration of people, tools and place result in workspaces that help organizations work better. With a focus on strategic thinking and a passion to impact change and influence outcomes, Natalie applies her background in organizational development and behavioral psychology to each client engagement. Mike and Natalie agree that managing people's expectations and different generational perspectives can be challenging for workplace leaders, so they explore the human side of employee engagement and experience. Natalie shares about "Work Better Day", an experience-driven event bringing together curious minds, visionary thinkers, innovators and change-makers across all indu

Jill Johnson, FACHE is Vice President of Operations at MedStar Harbor Hospital and Regional Vice President of Behavioral Health at MedStar Health where she is a key architect of strategies that define the hospital’s growth and drive its journey from good to great. Mike Petrusky asks Jill about her career experiences, her passion for healthcare and her desire to make a difference in the lives of the people in her community. Building a culture of caring in the workplace is essential for innovation, productivity, and success in not just the world of healthcare, but in all industries. Jill and Mike share real-world stories about leadership that will inspire you to be a workplace innovator in your organization! Connect with Jill on LinkedIn: https://www.linkedin.com/in/jill-johnson-fache-454ab51b/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFIC

Derek Bacigal, CHFE is Director of Engineering at the Hale Koa Hotel in Honolulu, Hawaii where he strives to deliver exceptional facility management services to both his internal and external customers. Mike Petrusky asks Derek to share about his passion for the FM profession, his involvement with IFMA, and his focus on core competencies around people, place and process while prioritizing sustainability in operations. Mike has followed Derek’s career as an emerging FM leader for the past several years as he has been recognized time and again for his achievements in the profession. You will be energized in your role as a workplace leader and optimistic about the future of the built environment when you hear Derek’s FM story which will certainly inspire you to be a workplace innovator! Connect with Derek on LinkedIn: https://www.linkedin.com/in/derekbacigal/ Learn more about IFMA: https://www.ifma.org Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike o

Blake Hunsaker is Director of Global Sales at Teem, the developer of cloud-based meeting space solutions and workplace analytics recently acquired by iOFFICE. Mike Petrusky asks Blake about the exciting new partnership between their two companies, and they become fast-friends discussing a mutual interest in music, books, and working with customers to create connected workspace experiences that drive enhanced business outcomes. Mike and Blake agree that employees and visitors to workspaces are expecting a more consumer-friendly experience with the software they use and they recognize the power of data and analytics for workplace leaders when managing real estate portfolios. Find out more about the combination of these innovative software companies and what it might mean for your organization as you seek to be a workplace innovator in 2020! Read the full press release here: https://www.prnewswire.com/news-releases/ioffice-acquires-leading-meeting-space-solutions-and-workplace-analytics-company-teem-300986246.h

Elizabeth Redmond is CEO & Co-Founder at CoWorkr where she is passionate about improving the efficiency of systems. Mike Petrusky asks Elizabeth about her background as a designer, which allows her to focus on innovation, and her life as an entrepreneur, which requires persistence and patience. The opportunities for workplace leaders to leverage real-time data for strategic planning and delivering enhanced employee experiences is made possible by IoT sensors and space utilization tools. Mike and Elizabeth share stories about the partnership between iOFFICE and CoWorkr while discussing the power and promise of data analytics in workplace applications for facility management and corporate real estate leaders. Connect with Elizabeth on LinkedIn: https://www.linkedin.com/in/elizabethredmond/ Learn more about CoWorkr: https://coworkr.co/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your

In Part 2 of this discussion, Arnold Levin of Gensler delivers another dose of healthy cynicism about the design industry, but he also shares with Mike Petrusky about the impact of technology in the workplace and what we can learn from other industries as we look to adapt in our organizations. Mike asks about Arnold's presentation from IFMA’s World Workplace on agile workplace strategies and in the end, he offers some really practical advice about the opportunity we have to make an impact on the people in our workplaces. This show has always been about the need to be comfortable being uncomfortable and Arnold really challenges us as we head into 2020. Mike and Arnold agree that we cannot expect to be successful if we operate in the default setting of keeping the status quo and we must not be afraid to confront some of the challenges that we all will face as we move forward in the fast-changing world of the workplace. Connect with Arnold on LinkedIn: https://www.linkedin.com/in/arnold-levin-57a61610/ Learn mor

Arnold Levin is Director of Strategy for the Southwest Region at Gensler where he seeks to combine his experience in design strategy and organizational design to help clients solve the right problem. Mike Petrusky asks Arnold about his perspectives on the industry and how we can adapt to meet the challenges of a new decade. Arnold is not afraid to share his honest assessment about the mistakes we have made and what we need to do differently if we are to avoid becoming obsolete. This show has always been about the need to be comfortable being uncomfortable and Arnold really challenges us as we head into 2020. Mike and Arnold agree that we cannot expect to be successful if we operate in the default setting of keeping the status quo and we must not be afraid to confront some of the challenges that we all will face as we move forward in the fast-changing world of the workplace. Connect with Arnold on LinkedIn: https://www.linkedin.com/in/arnold-levin-57a61610/ Learn more about Gensler: https://www.gensler.com/ Di

Mike Petrusky looks back on some of the best moments from “The Workplace Innovator Podcast” during the past year and gets excited about plans for the show in 2020. This episode features highlights from 2019 with fun “podcast karaoke” memories and inspirational quotes with (in order of appearance): Darlene Frantz & Janel Abbass-O'Neill (Ep. 58), Razia Ferdousi-Mayer (Ep. 46), Scottie Benjamin (Ep. 65), Cristina Herrera (Ep. 52), Joseph Geierman (Ep. 57), Jo Sutherland (Ep. 86), Graham Tier (Ep. 42), Neil Usher (Ep. 39), David Wagner (Ep. 80), and Kelly Duff (Ep. 74). Enjoy and Happy New Year! Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE’s workplace experience solutions: https://www.iOFFICECORP.com/  

Bobby LaRon, M.S. is Director of Administrative Services at Oregon Public Broadcasting and also serves as a volunteer and an active member of IFMA. Mike Petrusky asks Bobby about his FM story and learns what he most enjoys about serving the people at his workplace. Bobby is passionate about elevating the FM community through IFMA and he encouraging the next generation of FM leaders by helping to make them aware of the great opportunities available in the facility management profession. The future of the built environment will require workplace leaders to leverage the expertise of others and Bobby discusses lessons he has learned from Dr. Dean Kashiwagi about the best value approach to facility management. Mike and Bobby share stories from their time together at IFMA’s World Workplace and also chat about movies and music making this episode informative, inspirational and a lot of fun! Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Bobby on LinkedIn: htt

Susan Clarke is Principal Analyst at Verdantix and Chad Smith is Vice President of Product Strategy at iOFFICE and they both have an interest in helping clients use smart building technologies to enhance the workplace experience. In November 2019, Mike Petrusky hosted a live webinar broadcast called “Introducing the Next Generation of IWMS: Preparing You for the Continual Next” where Chad introduced his vision for iXMS. During this webinar, Susan shared the latest research on wellbeing in smart buildings and how facility management and real estate professionals are prioritizing employee engagement as a key business outcome for today’s workplace. Chad and Susan deliver valuable insights as we head into 2020 and they will inspire you be a workplace innovator in your organization! Download a FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-clarke-79b3a225/ Connect with Chad on

Jo Sutherland, MA, MCIPR, MPRCA is Managing Director of Magenta where she helps organizations in the built environment communicate better with their target audience. Mike Petrusky asks Jo about the lessons she has learned and trends she has seen while attending recent conferences such as IFMA’s World Workplace and the CoreNet Global Summit. Jo believes that space, leadership, and culture drive success in the workplace by creating collaborative environments where human experience is the top priority. Mike and Jo agree that mission and purpose are more important that profit when motivating today’s workforce and they share an inspirational message about the future of the built environment as we head into the year 2020 and beyond! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Jo on LinkedIn: https://www.linkedin.com/in/josuthers/ Follow Jo on Twitter: https://twitter.com/JoSutherlandPR Read Jo’s article “IFMA World

Dr. Matthew Tucker is a Reader in Workplace and Facility Management at Liverpool Business School where he is passionate about delivering FM and Workplace research that can have a big impact on the industry and the wider business world. Mike Petrusky asks Matt to share his academic perspective about the new programs, courses, and research that will bring value for workplace leaders. They discuss technology, the next generation of workplace leaders, and their time together in Dublin where they both spoke at the EFMC 2019 conference. Mike and Matt agree that storytelling will help researchers communicate to a broader market as they share the exciting opportunities around physical space, virtual space and the people that are at the heart of it all! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Matthew on LinkedIn: https://www.linkedin.com/in/drmatthewtucker/ Follow Matthew on Twitter: https://twitter.com/mp_tkr Rea

This is Part 2 of the webinar discussion between Mike Petrusky & Brendan Robinson. Brendan is Director of Facilities and Operations at Under Armour where he leads a team that is working hard to redefine their deliverables in FM with a new focus on Stewardship, Mission, and Community Building. In October 2019, Mike met with Brendan at Under Armour’s Global Headquarters in Baltimore, MD, to broadcast a webinar called “Defining Your Workplace - A Vision for the Future”. This webinar features a conversation about what Brendan sees as the most significant industry trends and the strategies that will be most essential as we move into the workplace of 2020 and beyond. It will inform you and inspire you be a workplace innovator in your organization! Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-defining-your-future-workplace Connect with Brendan on LinkedIn: https://www.linkedin.com/in/bjrobinson/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Shar