Workplace Innovator Podcast | Enhancing Your Employee Experience

Brendan Robinson is Director of Facilities and Operations at Under Armour where he leads a team that is working hard to redefine their deliverables in FM with a new focus on Stewardship, Mission, and Community Building. In October 2019, Mike Petrusky met with Brendan at Under Armour’s Global Headquarters in Baltimore, MD, to broadcast a webinar called “Defining Your Workplace - A Vision for the Future”. This webinar features a conversation about what Brendan sees as the most significant industry trends and the strategies that will be most essential as we move into the workplace of 2020 and beyond. It will inform you and inspire you be a workplace innovator in your organization! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-defining-your-future-workplace Connect with Brendan on LinkedIn: https://www.linkedin.com/in/bjrobinson/ Connect with

Kursty Groves is a workplace consultant, author, professor, speaker and adviser on creativity, innovation, and what makes work work. Mike Petrusky asks Kursty about how her experience with companies both in the U.S. and Europe helps her lead clients to engage with others to inspire change and implement the right solutions. They discuss “the people side of space” and how workplace leaders must use both quantitative and qualitative data to deliver environments that meet the needs of the human beings in our facilities. Kursty believes we must focus on insight, influence, and inspiration if we hope to provide “Spaces for Innovation” for the people in our organizations as we head into 2020 and beyond! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Kursty on LinkedIn: https://www.linkedin.com/in/kursty/ Connect with Kursty on Twitter: https://twitter.com/kurstyg Find out more about Shape: https://www.shapeworklife.com

Megan Thompson is owner of Spark Interiors, Darin Rose CFM, SFP, GGP is Facility Manager at the City of Lone Tree, and Darren Kanthal is an HR consultant and Principal of The Kanthal Group. In September 2019, Mike Petrusky met in Denver, CO with Megan, “FM” Darin, and “HR” Darren to broadcast a live webinar called “Essential Workplace Collaborations: Designing the Workplace for the Workforce of Tomorrow”. This webinar was recorded in front of a live audience at the 2019 RockCon Built Environment Expo & Conference where the panel explored practical ways to encourage collaboration across departments, design space to meet the needs of your workforce, and inspire you be a workplace innovator in your organization! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-essential-workplace-collaborations Connect with Megan Thompson on LinkedIn: https:

David Wagner is Vice President of Global Solutions at NELSON Worldwide where he leads the go-to-market strategy, client relationship management, and corporate development functions to help clients successfully achieve their real estate and business goals. Mike Petrusky asks David about how NELSON uses innovation while implementing holistic solutions including brand strategy, user insights, workplace consulting, graphic design, interior design and architecture. They discuss the trends and challenges in the workplace today and explore what is driving future workplace experiences. Mike asks David about the influence of other industries like retail and hospitality on the journey of employees in organizations today. This episode brings valuable insight and inspiration that will help you be a workplace innovator! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with David on LinkedIn: https://www.linkedin.com/in/david-c-wagn

Sharon G. Kinsman, CFM is the Senior Vice President of Facilities and Administration at the National Association of Broadcasters where she provides value-added workplace strategy and change management guidance to its senior leadership team. Mike asks Sharon about her involvement in IFMA and how partnerships with industry experts advance the workplace and how collaboration across internal departments help to drive the culture. Sharon and Mike discuss the NAB’s plans to build and relocate to a new HQ building down at the capital waterfront in Washington, DC. They cover change management and workplace cultures and the important role that FMs have in helping with not only planning construction and physical moves, but in moving organizations forward both technologically and culturally. In this fun and relaxed conversation, Mike and Sharon share a love of music that leads to a Herb Alpert edition of podcast karaoke! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iof

Craig Loeber is Director of Growth for CommonGrounds Workplace where he is committed to serving others with an appreciation for the complex global challenges and opportunities we face in our interconnected and technologically accelerating world. Looking beyond the current headlines, Mike Petrusky asks Craig to explain the state of the "workplace as a service" industry and why he believes that the trends show flexible space will continue to be an essential part of Fortune 1500 real estate portfolios as strategic planning timelines are reduced. Craig and Mike discuss how technological advancements and culture changes have made coworking an important product that is part of an overall ecosystem that is adapting to the needs of modern organizations. They agree that the most valuable tech tools of the future will be those that enhance employee productivity and deliver frictionless experiences for the occupants of our facilities. Craig highlights the fact that talent attraction and retention is top of mind for exec

Sue Salvemini is an executive coach, business consultant, and the author of “Leadership By Choice: 7 Keys for Maximizing Your Impact and Influence in the Workplace… Right Where You Are”. Mike Petrusky asks Sue about her corporate and military experience developing leaders, building teams, launching medical device products and businesses. She has done this by repeatedly creating a clear vision, establishing an achievable plan and executing. As a leader, Sue understands the value of developing people for growth and productivity. Mike and Sue share a philosophy around the opportunities that workplace leaders have to impact their organizations in a powerful way and they find inspiration through music and motivational quotes that will help you be a workplace innovator! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Sue on LinkedIn: https://www.linkedin.com/in/suesalvemini/ Learn more about Sue & her book: https:/

Javier Maldonado, MBA, CFM, RPA® is Director of Corporate Facilities at VF Corporation, the home of brands like JanSport and The North Face, where he has a passion for creating exceptional workplace experiences for the occupants of his facilities. During this conversation from 2018, Mike Petrusky asked Javier to share stories about how the company encourages employees to "live your brand" and they offered inspiration around the importance of employee engagement. Javier discussed his FM background and how a collaborative approach with other departments impacts the company’s workplace culture. Mike and Javier talked about change in the workplace and how a positive and flexible attitude can help us be successful as we lead our organizations into the future. The episode also features a new update about VF Corporation’s campus move from Alameda, CA to Denver, CO and Mike brings us up to date after a recent conversation with Javier! Download the FREE “Workplace & Space Management Software” report from Verdantix

Mayra Portalatin, SFP, LEED AP is Vice President of Facilities Services at NVE, Inc. where she provides strategy and direction to individual facility managers spanning across 2,000,000+ square feet of multi-story offices, multi-use living quarters, scientific research laboratory space, campus-like environments and at 20 other Government-leased buildings. A long-time contributor to the show, Mayra joins with Mike Petrusky to celebrate this milestone episode of the podcast – Episode #75! They discuss the changes impacting the built environment over the past several years and explore how facility management professionals must evolve to keep up with technology in the workplace of the future. As organizations rethink the way they configure their workspace and manage the flexible office, Mayra shares her insight and experiences as an FM consultant and now practitioner. Mike and Mayra have a passion for IFMA, education, and music, which leads to a fun conversation that you won’t want to miss! Download the FREE “Work

Kelly Duff is an Employee Engagement Leader at Allstate in Chicago where she believes it's all about creating grass roots experiences for employees, with a direct focus on growth and development, wellness, and orientation. Mike Petrusky asks Kelly to share about how her background in facility management and the radio industry influenced her passion for workplace and what it takes to create amazing workspaces. Mike and Kelly discuss the top trends and challenges impacting Allstate today and they offer practical advice and tips for elevating the employee experience. With a shared love of radio and music, Mike and Kelly stumble into a chat about a classic 80’s movie soundtrack which, of course, leads to some podcast karaoke! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyduffwrites/ Follow Kelly on Twitter: https://twitter.com/KellyDuffWrites Watch Mike’s Ted-styl

The summer of 2019 was filled with podcast episodes that delivered insight and inspiration to our workplace innovator community. Mike Petrusky revisits some of the best moments that shouldn’t be missed, starting with an interview with book author and long-time friend of the show, Katie King, where they discussed “The Paradox of Artificial Intelligence”. Then, Mike shares some of his favorite moments of the summer when he visited the Smithsonian and discussed music with Scottie Benjamin and then had the chance to interview Shane Rogers from Australia about his viral article titled "The Career Advice I Wish I Had a 25". Keeping up with technology trends is a big part of the podcast, so Mike talks with Rich Berliner about 5G and asks Chris Moriarty of IWFM about what he believes are the top trends impacting our industry. Finally, Mike reveals one of the most popular conversations of the summer was the webinar and podcast episode about Aligning FM & HR to Drive Employee Experience featuring John Mackay and He

Holly Hindmarsh is an Occupancy Planner & Workplace Strategist at Buildingi, Nancy Barton is Associate Manager, Facilities Services at Acorda Therapeutics, and Susan Veres is Senior Director, Facilities and Business Risk Management at Acorda Therapeutics. Mike Petrusky chatted with them all during “The Big Easy Workplace Summit 2019”, the iOFFICE User Conference in New Orleans. Great personal connections and content are at the heart of a valuable industry event and Mike shares his excitement about the fall schedule of conferences coming up as he also looks forward to the iOFFICE UC2020 which is scheduled for April of next year in Las Vegas! Learn about the iOFFICE UC2020 in Las Vegas: https://www.iofficecorp.com/2020-workplace-experience-conference Connect with Holly on LinkedIn: https://www.linkedin.com/in/hollyhindmarsh/ Connect with Nancy on LinkedIn: https://www.linkedin.com/in/nancy-barton-3834268/ Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-veres-33a45316/ Listen to a past podc

Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with the ISO/TC 267 Roadmap Advisory Group that is focused on issues related to FM & technology. They discuss the need for building a standard around technology infusion in the built environment as it relates to smart buildings, data and modeling information to make the workplace more human-centric. Mike asks about the practical application of the TC 267 mission, so Laverne and Gordon share why they believe that the FM experience and data science can be integrated with best practices FM and accreditations from organizations like IFMA, IWFM, and ProFM. Facility management is a value center and we need to advance practices and standar

Heather Davis, PHR, SHRM-CP is Director of Change Management + Employee Experience at KGO and John Mackay, CFM is Senior Consultant for Facility Management at Procon Consulting LLC. In July 2019, Mike Petrusky met with Heather and John to broadcast a live webinar called “Aligning FM & HR to Drive Employee Experience & Overcoming Obstacles to Collaboration”. They discussed how facilities leaders and human resource professionals can work together to achieve both of their department's goals by aligning and communicating effectively to other departments. Heather and John offer practical strategies for breaking down departmental silos and finding success as a workplace innovator in your organization! Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheredavis/ Connect with John on LinkedIn: https://www.linkedin.com/in/john-mackay-cfm-49435a6/ Read Heather & John’s article at “Work Design Magazine”: https://workdesign.com/2019/01/fm-hr-workplace-experience/ Download the Full 1-Hour Webin

Chris Moriarty is Director of Insight and Engagement at the Institute of Workplace and Facilities Management. He is responsible for the research, policy, marketing, sales and engagement functions at IWFM where he focuses on creating thought leadership and tools to support workplace and facilities management professions as well as putting in place the strategies to better engage with the wider community. Mike Petrusky asks Chris about what he has called "The Workplace Opportunity" for the global facility management industry and they explore practical ways to elevate the profession by taking advantage of key trends in the marketplace. Mike and Chris agree that workplace leaders are uniquely qualified to lead the way as organizations seek to impact employee experience using the latest technologies and strategies. Fresh off of their appearances on stage in Dublin during EFMC 2019, Mike and Chris share stories about FM industry conferences, marketing influences, and the music that inspires them! Follow Chris on Tw

Rich Berliner is Founder of Fifth Gen Media and the Publisher of “Connected Real Estate Magazine”, an educational resource for commercial real estate developers, building owners and property management firms. Mike Petrusky asks Rich about the future of workplace connectivity and the impact of next generation technologies like 5G and Wi-Fi 6 inside of the built environment. As the marketplace recognizes the important of frictionless experiences in the workplace, seamless connectivity is essential for success when implementing the latest employee-experience applications. Mike and Rich discuss the potential for confusion about the evolution of these technologies and the opportunity that workplace leaders will have as they guide their organizations into the future of work. Connect with Rich on LinkedIn: https://www.linkedin.com/in/rich-berliner/ Learn more about “Connected Real Estate Magazine”: https://www.connectedremag.com/ Watch Mike’s Ted-style talk from Dublin: https://youtu.be/DudLzQoU1X0 Connect with Mike

In Part 2 of their discussion, Mike Petrusky asks Australia-based business executive and writer Shane Rodgers to share his insight and optimistic perspective about the top industry trends and challenges facing workplace leaders as they prepare to manage the "Workforce 2030". Shane gives us advice on how to prepare for the future and he shares his views on the the impact of technology, artificial intelligence, and the pace of change happening in our world. He offers opinions about what skills we will need to be successful going forward and how our lives will be different ten years from now. Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Watch Shane’s video presentation on “Workforce 2030”: https://youtu.be/xgEYbDh_87c Read Shane’s viral article “The career advice I wish I had at 25”: https://www.linkedin.com/pulse/career-advice-i-wish-had-25-shane-rodgers/ Read Shane’s newly published article called “More career advice I wish I had at 25”: https://www.linkedin.com/pulse/mo

Shane Rodgers is a Brisbane, Australia-based business executive, strategist, marketer and writer with a special interest in human behavior. Mike Petrusky asks Shane about the inspiration and lessons learned after publishing a LinkedIn article that went viral called "The Career Advice I Wish I Had at 25". The post has generated hundreds of thousands of likes, comments and shares because of its practical application, optimistic view and understanding that many of us are “living a life of quiet desperation” and we might just need a bit of permission to “chill”. Mike and Shane also discuss their views on the modern workplace and the interesting challenge faced by leaders preparing to manage the "Workforce 2030". Shane talks about the response to his viral article and has also just published a new, follow up post on LinkedIn called “More Career Advice I Wish I Had at 25”. Check them out! Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Read Shane’s viral article “The career advice

Scottie Benjamin is Building Manager at the National Museum of American History, part of the Smithsonian Institution in Washington, DC. Mike Petrusky asks Scottie about his career journey from Army Veteran to FM leader and they agree that military service is often an ideal background that provides valuable experience for future workplace leaders. As long time members of the Capital Chapter of IFMA, Mike & Scottie discuss how it is essential to engage with the FM community if we are to keep pace with the fast-changing world of the built environment. Mike asks Scottie about some of the unique challenges he encounters while managing the people and historic artifacts housed in a facility that is over fifty years old and how IFMA connections help him navigate new technologies and find the right solutions for the museum. Their conversation leads Mike and Scottie to discover a common passion for music which inspires an exciting and upbeat Stevie Wonder version of "podcast karaoke"! Connect with Scottie on Linked

Katie King is a Board Advisor, published Author and Keynote Speaker on Artificial Intelligence (AI) and digital transformation. She is a member of the UK Government All-Party Parliamentary Group (APPG) task force for the enterprise adoption of AI and the author of "Using Artificial Intelligence in Marketing: How to Harness AI and Maintain the Competitive Edge", published by Kogan Page. Mike Petrusky asks Katie about how her new book applies specifically to the world of facility management, corporate real estate, and workplace innovation. They discuss industry trends, technologies, and the "paradox of artificial intelligence" by which AI can help us deliver more personalized experiences in the workplace of the future. Mike asks Katie about the areas of the built environment where AI may have its biggest impact and how workplace leaders can leverage this technology as a tool for their career and organizational success. Mike and Katie agree that having a positive attitude and optimistic approach when embracing n