Mafia Memoirs by Zenware

This week we visit with Markus Parsley, VP of Business Development for IGL Coatings. We explore lessons learned from both sides of the detailing industry having owned his own detailing business and now a key part of the IGL Coatings family.   Show Highlights:  His experience with the IGL family  Retiring from the Marines and detailing cars as a hobby  Making the move from hobbyist earning fishing money to a business  Lessons learned from the detailing side and supplier side of the industry  Moving from detailing hobbyist mode to business mode  Putting structure around your business by setting services and pricing  Setting a goal every day and making sure you hit that goal  Staying in business mode to grow your business  On the road to train and help customers of IGL   Guest: Markus Parsley IGL Coatings   Email: mparsley@iglcoatingsusa.com Facebook: Markus Parsley Website: https://www.iglcoatings.com/  Host: Jody Sedrick I

This week we visit with John Corinella owner of American Detail Corp in West Palm Beach Florida. We explore his move from traditional automotive bodywork into owning and growing his own mobile detailing business. Show Highlights: Always been in the automotive industry Making the move to mobile detailing Growing his business through old school methods; knocking on doors, patience, word of mouth, and consistency How he made the decision to move into his own shop The importance of vision and being resilient because you inevitably encounter unexpected potholes The power of working with his wife to build a strong business His tips for business owners Patience Continuing education Tenacity https://youtu.be/BFgELctC0Dc Guest John Corinella American Detail Corp. Instagram: https://www.instagram.com/americandetailcorp/ Website: https://americandetailcorp.com/ Host: Rod Puzey: https://instagram.com/rodpuzey Jody Sedrick: https://instagram.com/jodysedrick RoadFS: https://roadfs.com Instagram: https:/

This week Steven Chin, owner of PS Detail Products East Bay is our guest on RoadFS Detail Memoirs. He shares his dad's inspiring immigrant story of coming to America and building a strong distribution business of P&S Detail Products.    In this episode, we explore:  Coming to America and getting to work building a business  How a broken fuse changed everything  Steven's decision to take over the business  The power of having a GREAT partner in P&S Detail Products  Getting their first location and opening a small storefront  Building a business on consistency and phenomenal customer service  Steven's tips for building a strong small business; consistency, being available, customer service, smile, attentive, and persevere   Guest: Steven Chin P&S Detail Products East Bay Instagram: instagram.com/psdetailproductseastbay Phone: 510-889-9107   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/ro

You are going to LOVE this episode. Jamie lays out GOLD to help you build a strong detailing business with dealerships.     Focus on becoming part of their team  Don't look at their demands as pressure but an opportunity to bail them out  The power of The IDA and other educational opportunities  Attacking social media in a non-traditional way to drive interest and engagements  Building strong partnerships to extend your services and the dealerships reliance upon your business  Having a strong support system • Bringing his son to the shop and teaching him the business   Guest: Jamie Gonzales JNG Auto Reconditioning Website: https://www.saltlakecitydetail.com/ Instagram: https://www.instagram.com/jngrecon/   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   Website Zenware - https://zenware.com RoadFS - https://roadfs.com   RoadFS Detail Memoirs and Mafia Memoirs is a production of Ze

This week we are living LARGE with LARGER than live Anthony Brown Jr. Owner of Carter's Car Care.   Show highlights:  How Anthony went from being a mobile mechanic to a detailer  Why his business name is "Carter's Car Care"  Living with positivity, energy, and faith  The marketing tools he uses to grow his business  The power of personal branding and business branding  How started his clothing brand "The Detailer" and how it spills into other industries  His recommendations to help you grow your business   Guest: Anthony Brown Jr. Carter's Care Care Instagram:  @carters_car_care   Facebook: https://www.facebook.com/CartersCarCareDallas/   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   Website Zenware - https://zenware.com RoadFS - https://roadfs.com   Instagram:  @zenwareinc  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

This week we visit with Ronald Colombo owner of all Star Mobile Detailing   • How he got started  When to make the leap to start your own business  It's not always greener owning your own business  Things he had to overcome starting and growing his business  The power of having a mentor and on-going training  Setting up good systems • Be a student to the game  Hiring the right employee and hiring for the right role  The blessing and challenge of COVID  Knowing your worth  Ronald's key components to build and grow a business   Guest: Ronald Colombo All-Star Mobile Detail https://www.allstarmobiledetail.com/ Instagram: https://instagram.com/all_star_detail/ Instagram: https:/instagram.com/detailpreneurs   Hosts: Jody Sedrick https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   Instagram: RoadFS: https://instagram.com/roadfs Zenware: https://instagram.com/zenwareinc   Website Zenware: h

The women of detailing are ROCKING July on RoadFS Detail Memoirs. This week Bethany Lucia of Next Level Detailing is our guest. Yeah, she details but she has operations dialed in at Next Level.  Plus her wit and humor will keep you on your toes in any conversation.    How she went from big agency advertising to detailing  Working with her uncle Rodd Thayers and leveraging their unique personalities  Transitioning from mobile to inside the 4 walls business  Strategies for carving out a strong  and unique market position in a larger market  Hosting Meet & Greets and strategically working with other detailers  Managing the impact of COVID • Attending SEMA in November?  Being adamant and protective of work-life balance  Tips for small business; build a strong brand, keep a clean shop, make your employees feel appreciated, don't take advantage of your customers, be honest   Guest Details: Bethany Lucia Next Level Detailing Website: htt

Operations, Operations, Operations. Join us this week as we visit with Melissa Long Ballard on RoadFS Detail Memoirs. She is extremely focused on creating systems that make running their detail business like a well-oiled machine. Plus she is one of the nicest ladies in the business while keeping her team on task. Show highlights How she got into the automotive industry them moving into detailing Bringing unique strategies and offerings to successfully serve their dealership clients Taking great ideas from her partner Jeff and implementing them strategically into the business Detailing services offered Setting expectations for your customer Managing their detailing team through COVID Leveraging RoadFS to help them grow their business. Guest Info Melissa Ballard Long\ The Charlotte Detail Company Facebook - https://www.facebook.com/thecharlottedetailcompany Website - https://thecharlottedetailco.com/ Hosts: Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey - https://instagram.com/rodpuzey

Who’s The Real Boss? We know Jamie Buchanan says he’s the "Mack Daddy" but this week to find out who REALLY runs the show when we visit with Emily Buchanan of Visual Perfection on RoadFS Detail Memoirs. Show highlights: Working in a family-owned business Managing a detailing team Strategically pulling back their business to be more profitable Creating a great environment for your team and customers Managing retail and dealership customers Creating a barbershop like environment in the office - delivery driver gossip, helping and providing great services The power of PHENOMENAL service Check out Visual Perfection at Facebook: https://www.facebook.com/Visual.Perfection7533 Website: https://www.visualperfectionmorganton.com/ Instagram: https://instagram.com/visualperfectiondetailing

This week RoadFS goes International. Alejandro Bonilla, owner of Eco Shine joins us from Costa Rica.  Alejandro is a TRUE car guy. His business, hobbies, interest, YouTube searches, are all centered around cars unless he's traveling with his wife.   Show highlights  How he got started detailing  Working for Castro Oil and Meguire's   Making the move to opening his own business  It's not open it and they will come  The importance of on-going training and building a network of great business owners  His PASSION, LOVE and ADDICTION to cars  His tips for growing your business   Guest: Alejandro Bonilla Eco Shine CR Host: Jody Sedrick - Instagram @jodysedrick Rod Puzey - Instagram @rodpuzey   RoadFS Detail Memoirs is a production of Zenware and RoadFS    RoadFS is the leading mobile invoicing and scheduling software in the automotive detailing, PDR, and auto recon industry.

Renee Douglas The Buffin Queen is our guest this week. Join us as we explore: • How she got started? • Finding a career that she could build around her being an at-home mom • How she grew her business • How she's learned and adapted make aluminum detailing a core piece of her business • The importance of investing in yourself, getting training and finding a trusted mentor • Don't listen to the doubters and critics • Be humble and let your work speak for itself This is a power-packed episode. Please share with your circle so we can share Renee's insight and experience. Guests: Renee Douglas Instagram: @thebuffinqueen  Mentioned in this podcast Zephyr Polish - https://zephyrpro40.com/ IGL Coatings - https://iglcoatings.com/   Hosts: Jody Sedrick - Instagram @jodysedrick   Rod Puzey - Instagram @rodpuzey   RoadFS Detail Memoirs is a production of Zenware and RoadFS Website https://zenware.com https://roadfs.com  Instagram: @zenwareinc @roadfs

This week we corner Bob Phillips & Keith Duplessie on RoadFS Detail Memoirs. We were inspired to invite them on after attending their on-line Distributors Meeting and Training this past weekend.  We explore:  Hosting a virtual Distributor meeting for the first time via Zoom  The benefits and challenges they experienced going virtual Their goal to introduce 12 new products this year  We tried to get them to spill the beans as to what they are releasing but they guarded the secrets and encouraged you to talk to you P&S Distributor  PS University and what that is doing to help them stay connected and educate their distributors  The challenges of COVID on the Supply Chain. Things that they had in place that helped them weather COVID  The strength of a great family and network of distributors.   Check them out at  Web: https://psdetailproducts.com Instagram: @psdetailproducts   Mentioned in this podcast: P&S Detail East Bay - Steven

This week on RoadFS Detail Memoirs with meet with Zaia Dinkha owner of CarNewba Detail.  We explore:   Moving into his new shop right when Covid hit  Having foundational pieces in place that enabled him to weather the Covid impact  How he got started in the industry  The role of personal development in growing your business His essential tips for success when you own a small business. Thanks for joining us every week

Joel LaPalme, President of IGL Coatings USA is our guest on RoadFS Detail Memoirs today.   We explore:   His unique journey into the detailing industry  Building IGL Coatings USA over the past 5 years  Being personable not salesy. Focus on helping and serving   New products that are coming from IGL for marine, aircraft, tinting and more  Building a family of detailers and installers   Guest Joel LaPalme IGL Coatings USA https://www.iglcoatingsusa.com Instagram: @igl_oatings-northamerica    RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc. and RoadFS https://zenware.com https://roadfs.com

Welcome to a Mafia Edition of RoadFS Detail Memoirs.  Robin Marquez owner of Signature Auto Detail Hawaii is our guest.   Show highlights:  How Covid19 is effecting is business  How he got started in the detailing industry?  Emulating the best and surrounding himself with a great network (Renny Doyle and The Detail Mafia)  Learning to fish and sharing the learning process with his daughter  Staying above some of the petty stuff in the industry and being a force for good in the industry • Taking his Kohala High School Basketball Team to the State Championships   Show Guest: Robin Marquez Signature Auto Detail Hawaii https://signatureautodetailhi.com/  Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS  Website: https://zenware.com https://roadfs.com  Social Media Instagram:   Zenware: https://instagram.com/

This week we meet with detail industry legends Jonathan Munsell, former IDA President and Chris Evans, author of Detailers Dictionary. They've combined forces to lead Pronto Wash's next level of growth.   Join us as we discuss  The new opportunity with Pronto Wash  Moving across the country to join forces  Implementing systems that will be critical to accomplishing their growth goals  Stepping into Pronto Wash and getting the entire company to buy into your vision  The importance of systems and communication   Guests: Jonathan Munsell https://www.jonathanmunsell.com/ https://www.mysuccesssytems.com/ Chris Evans https://detailersdictionary.com   Hosts: Jody Sedrick  https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware  and RoadFS    Facebook https://facebook.com/zenwaremobile

This week we visit with Rick Kolb of Spot Free Detail. We explore our he got started in the detailing industry, moved to restaurants and hospitality, then returned to his first love detailing.   Show highlights  Starting out in detailing  Launching a business with a friend then decided to go their separate ways  Moving into the restaurant business  Returning to detailing, growing to the point that his wife joined him to help run and grow the business  Making the decision to close his shop because of Corona  What changes he sees that will happen to the detailing industry because of Corona. Can you say a significant shift to Interiors?   Guest Details : Rick Kolb Spot Free Detail https://spotfreedetailsc.com https://instagram.com/spotfreedetailsc   Hosts:  Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   RoadFS Detail Memoirs is a production of Zenware Inc   Website https://roadfs.com https://z

This week we visit with the dynamic husband and wife team of Clean Car Custom Detail. Marcy and Alex have built a phenomenal detail business and share some of what has built their success. Show highlights: How they got started in the detailing industry The importance of knowing when to pivot Starting mobile and buying their shop The challenge and huge blessing of working together  Saving as a building strategy Balancing he spends and she saves Marcy's book recommendations - "Profit First" by Mike Michalowicz and "Total Money Make Over" by Dave Ramsey Their tips to help you grow your business Guest Marcy and Alex Tran Clean Car Custom Detail Facebook: Vist Clean Car Custom Detail Host: Jody Sedrick https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey RoadFS: https://roadfs.com Zenware: https:/zenware.com RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware

RoadFS Mafia Memoirs with Oscar Hernandez Covid-19 CAN"T keep a good business owner, and an even better man down. We visit with Oscar Hernandez, owner of Eight O Five Detail Shop in Ventura California. We talk about what he's doing to work on his business while Corona has his community shut down. He also shares the things he's doing to serve his community and make a difference. Autism Car Show Organizing food cans at the food shelter Building a new website Creating marketing and training videos Networking remotely with his local chamber and B&I using Zoom Virtual Lunch Remodeling his house You Tube video of podcast https://youtu.be/9VrVp6Be7vk Check out Oscar Hernandez at Website: https://www.eightofive.com Instagram: https://www.instagram.com/eight_o_five_detail_shop/ Guest: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey RoadFS Mafia Memoirs and Detail Memoirs is a production of Zenware and RoadFS.

It's our CORONA Edition with Diane Doyle THE EXPERT on Auto Interiors. We're going to talk about what consumers need to know about disinfecting and cleaning their cars. Everybody wants to know how to keep their family as safe as possible in light of Covid-19.   The crucial job detailers provide to clean, sanitize and disinfect cars  What detailers need to do to protect themselves  We love steam but there are risks with using steam  Many detailers need to understand dwell time  Are non-bleach Clorox wipes effective as some YouTube videos have shown  Don't reuse gloves and masks - they are disposable   Show Guest: Diane Doyle Detailing Success https://detailingsuccess.com Instagram: @dianepaynedoyle   Host: Jody Sedrick @jodysedrick Rod Puzey @rodpuzey  RoadFS Mafia Memoirs is a production of Zenware and RoadFS