Aiim On Air

In this episode of AIIM On Air, titled "Breaking Down Silos: The Evolution of Information Management," I, Tori Miller Liu, CIP, dive deep into the evolving landscape of information management with Donda Young, CIP, president and principal consultant of Helius Consulting. We explore the shifting roles within the industry, emphasizing the convergence of records management, data governance, and IT risk management. Donda shares her insights on the importance of collaboration across departments and the critical role of communication in balancing compliance with business goals. We discuss the future of AI in data governance and the necessity for information management professionals to proactively engage in these conversations. Join us as we uncover how bridging technical and non-technical gaps can lead to more cohesive and efficient information management strategies.

Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.

In this episode of AIM On Air, Tori Miller Liu interviews Swami Jayaraman, Senior Vice President of Global Technology and Chief Enterprise Architect at Iron Mountain. They discuss the evolving landscape of information management, the transformative potential of AI, and the importance of data, particularly unstructured data, in the AI era. Swami shares insights on how organizations can effectively implement AI, the promising use cases in information management, and the critical role of human oversight in AI automation. They also explore barriers to AI adoption, the significance of a zero copy data fabric, and the challenges faced by enterprises in highly regulated industries. The conversation concludes with a look at the future of AI and the role of the AI Center of Excellence at Iron Mountain.

In this episode of AIIM On Air, AIIM President & CEO sits down with Darren Rands and Harj Cheema from Canon Europe's information management team to explore the challenges and opportunities in digital transformation. We delve into the significant industry shifts driven by AI and automation and discuss how Canon is leading the charge in reshaping enterprise information management across Europe, the Middle East, and Africa. Darren and Harj share insights on the top challenges businesses face today, including regulatory compliance and the complexities of digital transformation. They also highlight successful case studies, demonstrating the tangible benefits of intelligent information management. Join us for an in-depth conversation about the future of digital transformation and how businesses can overcome barriers to achieve exceptional outcomes.

Rob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automating in one functional area in other areas of the enterprise. Host, Kevin Craine

In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both traditional and digital information management, Pugh offers valuable perspectives on breaking down organizational silos, upskilling teams, and creating collaborative frameworks that meet today's complex information challenges in the financial sector.

Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving compliance requirements. Whether you missed the conference or want to revisit these valuable insights, this episode offers a compelling look at the opportunities and challenges facing information management professionals in an AI-driven future.

Peter Rahalski, CIP (Senior M365 Information Governance Architect, North America for Infotechtion) shares his insights on how organizational design partially determines an organization's approach and valuation of information management. We also cover how AI assists humans as opposed to replacing them and the debate around AI and the digitization of the workforce.

AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focused on alliance building; communicating a clear vision; and articulating values and principles.

In this episode, Lauren Mayes (Program Director/Senior Development Manager of Software Development at IBM) shares how AI adoption will come in two waves. First, organizations will adopt new AI-enabled features in existing systems and then organizations will begin adopting AI-first applications. Instead of replacing workers, these AI-first applications will address the "gaps" where processes are manual, cumbersome, and inefficient. Lauren also shares how organizations can start their AI journey and implement responsible AI solutions.

AIIM President & CEO Tori Miller Liu sits down with Tomas Gogar, CEO and co-founder of Rossum, for a fascinating conversation about the impact of AI on intelligent document processing (IDP, the practice of information management, and society at-large. We also discuss the next revolution in AI where AI may achieve "real reasoning."

In this Special Bonus episode of AIIM on Air, OpenText's Alison Clarke and Tracy Caughell discuss how organizations can unlock the value of enterprise content with AI. They share practical advice on how to get started with AI as well as several use cases for AI in information management.   Learn more in OpenText's webinar on May 2, 2024 where AIIM President & CEO Tori Miller Liu will join Alison and Tracy to continue the conversation. Register online for the webinar "Unlock the value of your enterprise content with OpenText AI."

AvePoint Inc.'s Director of Information Management Alyssa Blackburn and AIIM President & CEO Tori Miller Liu have a lively, funny conversation in this episode of AIIM OnAir. Sharing insights from AvePoint's new "AI and Information Management Report", Blackburn discusses a practical approach to ethical AI and how information management is key to success with AI. AIIM was proud to contribute to AvePoint's research and report. You can download a free copy of the report at https://www.avepoint.com/ebook/ai-and-information-management-report-2024.

AIIM President & CEO Tori Miller Liu, CIP, chats with industry thought leader Tod Chernikoff, CRM, IGP, CIP, FIIM. Tod explains the value of information management and how the reason for investing in IM can depend on needs and your industry. We also discuss the debt of record retention and how you weigh whether or not to retain data. We also talk about the evolving role of the information manager and where it should sit in an organizational chart. Don't miss this examination of the profession with Tod, an ISD Analyst, Records and Information Management with Navy Federal Credit Union.

Tori Miller Liu, CEO at AIIM International, reviews updates to the new AIIM CIP program and looks forward to developments 2024 at AIIM.

Mike Quinn, CEO of Preservica, discusses the recent release of Preserve365, which is a product that seamlessly embeds digital records archiving in Microsoft 365 to ensure long-term records are protected and always available.  Host, Kevin Craine

Kurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com Host, Kevin Craine

Cham Tanh, Chief Technical Officer at Helux Systems, discusses best practices for migrating records management to Sharepoint. Host, Kevin Craine

Kay Young, Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information management practitioners the “guardians of the future.” We loved this inspirational idea from Kay so much that AIIM has officially selected “Guardians of the Future” as the theme for the AIIM24 Conference. Host, Kevin Craine

Rich Nanda from Deloitte Consulting discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of growth, innovation and technology adoption. Listen for three action items you can use today. Host, Kevin Craine