Practice Management Nuggets

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://InformationManagers.ca/Bleen Are you a clinic manager who dreads the Monday morning phone rush? Are your walk-in patients pushy, impatient, and frustrated waiting for their turn to see the doctor? Do your patients complain about how difficult it is to phone into the clinic jut to make an appointment? You can do better than that! My guests on Practice Management Nuggets Webinars for Your Healthcare Practice will show you how! Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help  your small to medium family medical practices Reduce 40% to 60% of your incoming phone calls. Reduce 75% of your no-show appointments. Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://InformationManagers.ca/Denis Many healthcare practices find that patient referral management is the single biggest time consuming and difficult chore in their practice. It is critically important to get this right. Now healthcare practices of any size can improve your patient referral management process in this 30-minute interview and ezReferrel review with Dr. Denis Vincent. Dr. Denis Vincent, CCFP is a patient referral management expert and Medical Director and Physician Founder of ezReferral. In this Free 30-minute Privacy Management Nugget Webinar, Dr. Denis Vincent will show you how to: Improve communication between referral and specialist office Improve patient satisfaction Improve patient care Save you time and money Dr. Denis Vincent of ezReferrel knows that you prevent fines and security incidents when you take st

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit: https://InformationManagers.ca/pmn-live-craig/ Craig Petronella of Petronella Technology Group knows that you prevent fines and security incidents when you take steps now to prevent problems in the future. In this Free 30-minute Privacy Management Nugget Webinar, Craig Petronella will show you how you can reduce your risks : Use secure email to share health information Check-list to determine if your computer is secure Security awareness training Craig Petronella has advised clients on how to best protect their computer information for over thirty years. He is North Carolina’s Top IT Cybersecurity Expert and Amazon #1 Best Selling Author of How HIPAA Can Crush Your Medical Practice. Craig is the owner and CEO of Petronella Technology Group. Webinar Show Notes: 1:00 Welcome, Craig Petronella, Petronella Technology 3:00 Petronella’s 3 Step P

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit:https://InformationManagers.ca/Hernish  Dr. Hernish Acharya of Cancellation Spot knows that you can improve your cancellation management by quickly and efficiently contacting the correct patients already on your waitlist to fill that last minute cancellation. In this Free 30-minute Privacy Management Nugget Webinar, Dr. Acharya will share with you: • Improve patient access to healthcare. • Minimize ineffective administrative work. • Shorten waiting lists. • Optimize fee-for-service revenue. Is your morning voice mail full of patients cancelling appointments? You are not alone. All healthcare offices get cancellations. In fact, up to 30% of appointments need rescheduling, often on short notice. If your healthcare practice has same-day appointment cancellations then this episode is for you! www.CancellationSpot.com: Fill Cancellations Without M

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit:https://InformationManagers.ca/pmn-live-carol-healthcare-content Carol Bush, The Social Nurse, knows how to create healthcare content that supports your healthcare practice. In this Free 30-minute Privacy Management Nugget Webinar Carol Bush will share with you: Why should a private practice blog? Why get serious about blogging? Ideas for your blog. Tips to support your wordsmiths and social media managers If you have been thinking about creating patient education materials adding a blog to your website creating or adding to your Facebook page or other social media then this webinar is for you! How to Use Healthcare Content to Attract Patients and Improve Patient Satisfaction with Carol Bush, The Social Nurse Recorded Live Thursday June 1, 2017 Carol Bush is a writer and content strategist. She is the founder of The Social Nurse, a consul

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit: https://informationmanagers.ca/pmn-social-media-for-independent-community-pharmacy Would you like your patients to understand all the services that your pharmacy offers? Would you like more loyal, repeat patients? Would you like more new patients? Would you like more sales in your pharmacy? Would you like all of this without spending a fortune? Join us for the Practice Management Nuggets Webinars for Your Healthcare Practice interview with  Saam Ali, The Pharmacy Mentor! Saam knows that pharmacists can use  social media to help drive your sales, increase brand awareness and strengthen relationships in your community. The quicker you begin to implement a Social Media strategy, the quicker you will begin to build your audience and engage with them about the services you offer. In this 30-Minute Privacy Management Nugget Saam Ali will give you 

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit: https://informationmanagers.ca/pmn-communication-lauren Do you have a difficult topic that you need to communicate with your patients? You know the one. The conversation that is really important to the patient and it is really important to you that you get it just right? What if you could take that one topic and improve it to so that your communication is clear, consistent, meaningful and valuable to both the patient and you? You can save time, money, and frustration with a strategic approach to communication. Lauren Sergy is my guest on Practice Management Nuggets – Webinars for Your Healthcare Practice. Communication Tactics for Effective And Efficient Communication For Every Setting And Occasion Join us for the Practice Management Nuggets Webinars for Your Healthcare Practice interview with  Lauren Sergy of Upfront Communications and

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast   For full show notes, along with webinar slides and resources visit:  InformationManagers.ca/Dania-Moazzam   In this FREE 30-minute Practice Management Nugget Webinar with Dania Moazzam, you will learn about payroll and human resources solutions for your healthcare practice.    Reduce Payroll Pain: In this Practice Management Nugget Webinar for Your Healthcare Practice, Dania Moazzam of Ceridian will share: Dania's #1 Payroll and Human Resources tip for Healthcare Practices How to save time that you spend managing scheduling employees Accurate and efficient payroll calculations and avoid errors and penalties Ways to Meet Employment Standards and taxation rules with confidence How to use real time data to manage work schedules and costs Inviting employees to easily access their own work schedules and manage their availability and holiday requests Improving the confidentiality of sensitive payroll data A sc

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/podcast   For full show notes, along with webinar slides and resources visit:  InformationManagers.ca/PACCCongress   In this FREE 30-minute Practice Management Nugget Webinar with Sharon Polsky, you will learn about the upcoming National Privacy and Data Governance Congress presented by The Privacy and Access Council of Canada (PACC).   Join industry experts, risk management professionals, thought leaders and regulatory authorities to explore critical connections between privacy, access, security and compliance. April 5-7,  2017 in Calgary, AB Sharon Polsky is the president of AMINA Corp. and a Privacy by Design Ambassador with more than 30 years’ experience advising corporations, governments and organizations about privacy and access implications and unintended consequences of emerging laws, technologies and global trends. She is also president of the Privacy and Access Council of Canada, the nonpartisan national non

Sign up for weekly reminders about upcoming guest interviews, here: https://informationmanagers.ca/podcast   In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practice with Heather Scott, discover how your healthcare practice can take action and support youth in your community.   Heather Scott is a board director with Kids4Cameras. Kids4Cameras is a non-profit in Edmonton, Alberta, that encourages youth from all walks of life to share their voice through photography. Kids4Cameras has established an amazing reputation for enriching the lives of the youth they engage with, as well as the lives of the volunteers who collaborate with them.   Recorded live October 2016   There is a lot that can be learned from Kids4Cameras. Although Kids4Cameras is experiencing positive growth, it remains a grassroots organization that is propelled by its core values: empowerment, trust, and leadership. These are embedded in every level of K4C, and even act as the foundation for the mandate of their pho

    In this FREE 30-minute Practice Management Nugget Webinar with Zaheen Nanji,  you will learn the Step by Step Formula to Build Emotional Resilience. Zaheen is an experienced clinic manager, business owner, speaker, and author. Working in healthcare is hard. You answer to patients, family, co-workers. Everyone wants your attention and your help. Sometimes, you can get overwhelmed. Zaheen will give us practical 3 step resilience system to address challenges in the clinic workplace.   Recorded Thursday, June 16, 2016  Join us for Practice Management Nugget Webinar The 3 R’s to Building Resilience in Business with Zaheen Nanji Zaheen Nanji is a resilience champion, clinic manager and a business owner in Alberta, Canada. Embracing change and fear is Zaheen’s trademark because she overcame her speech impediment in her twenties, her struggles with weight and learned to live in a new country, at the age of 15, without her parents. Her book, The Resilience Reflex – 8 Keys to Transforming Barriers into Success in

In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practice with Ronaye Kooperberg, Ronaye explains the skills of the MOA and how they can contribute your successful healthcare practice. What skills should a MOA have? How does an MOA fit into your practice team? How can a skilled MOA contribute to your successful healthcare practice? A skilled Medical Office Assistant will contribute to make your healthcare practice a dynamic and productive workplace that provides great customer service. Join us for the webinar with Ronaye, and we will discuss: Skills set of the medical office assistant Good interview / hiring questions Sample job description Sample salary expectations How to help the new MOA learn their new job – tips to train / orientate / communicate expectations during the probationary period to make this a great experience for everyone Recorded Live Thursday, July 14, 2016 Join us for the Free Practice Management Nugget Webinar for Your Healthcare Practice The Skilled MOA:

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level. Jessica Giesbrecht and HealthCareCAN/CHA Learning will show you how you can improve the care experience for the patient, their care givers, and their loved ones. Learn how to implement patient and family centred approaches in healthcare organizations and teams. If you work in healthcare and want to learn how you can support patients and their family to be better engaged and better outcomes this course is for you! If you work in healthcare and want to improve patient safety, improve provider and staff engagement, and increase efficiency in your healthcare practice, this is for you! If you work in healthcare - community, long ter

If you are a practice manager, clinic manager, healthcare provider and owner of a private healthcare practice, you need to attend this webinar! In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practicve with Jim Ewing of Pro-Vision Solutions Inc., Jim will explain: how your business plan can help you at various stages of your professional career, key components typically found within the business plan, and how it can help you maximize the professional opportunities ahead!  Every health care practitioner knows the value of having a regular medical check up. The business plan for your medical practice is not any different! Recorded live Thursday May 5, 2016 Interview with consultant, author and speaker Jim Ewing will give you practical tips on how your business plan can help you at various stages of your professional career and how it can help you maximize the professional opportunities ahead! For more information, see http://informationmanagers.ca/pmn-business-plan/ Brought to

In this FREE 30-minute Practice Management Nugget Webinar with Nelson Scott,  you will learn the five ingredients of meaningful staff recognition.   Formal staff recognition programs are not the answer. And it’s not about the money. In Thanks! GREAT Job! Improve Retention, Boost Morale and Increase Engagement with High- Value, Low-Cost Staff Recognition, he identifies the five ingredients of meaningful staff recognition. Nelson is going to give you practical tips on how to provide GREAT staff recognition so that you: Provide GREAT service to your clients Recruit GREAT staff Retain GREAT staff Have a GREAT day at work For more information, see http://informationmanagers.ca/pmn-great-staff-recognition/ Brought to you by Jean L. Eaton, Your Practice Management Mentor of Information Managers.  Don’t miss an event – Send me weekly reminder about upcoming guest interviews!

In this FREE 30-minute Practice Management Nugget Webinar with Dovell Bonnett you will learn how to fix the weakest cybersecurity link in your healthcare practice. Password Authentication Infrastructure (PAI) starts when you turn on the computer. Dovell Bonnett, “The Password Guy”, corrects the errors, misconceptions and lies about passwords. http://informationmanagers.ca/pmn-making-passwords-secure  Dovell explains why password management is the key component of managing the cybersecurity of your healthcare practice. You need to understand how to properly implement reasonable cyber safeguards to: - protect your businesses from cyber-attacks- free individual computer users from cumbersome security policies, and- put IT administrators back in control of their networks Dovell Bonnett is the author of Making Passwords Secure: How to Fix the Weakest Link in Cybersecurity. Dovell has been creating computer security solutions for over 20 years. His passionate belief that technology should work for humans, and not t

In this FREE 30-minute Practice Management Nugget Webinar with Dustin Rivers you will get a behind-the-scenes peak at the upcoming 2016 Saskatchewan Connections conference. http://informationmanagers.ca/Connections The Connections events are each regionally based conferences designed for Access, Privacy, Security and Information / Records Management professionals working for public agencies. Through a series of plenary, breakout and workshop sessions, delegates will gain a clearer understanding of access to information, protection of privacy, information security, and records management issues that arise in organizations subject to FOIP, LAFOIP, and HIPA. More importantly, discussion focuses on the connections between these disciplines. 25+ sessions and 35+ speakers over 2 daysRegina SK May 10-11, 2016 Learn how you can 7x your professional education starting with listening to this interview with Dustin Rivers, Executive Director, Verney Conference Management right now! Register for 2016 Saskatchewan Connecti

In this FREE webinar with Jean L. Eaton, Information Managers Ltd, explains How to Manage Your Patients’ Health Records When You Close Your Healthcare Practice…and YOU are invited! http://informationmanagers.ca/event-registration-close-your-practice/ If you’re a healthcare provider who is - retiring or closing your practice- selling your practice- buying a practice- accepting providers (who want to bring their patient records, too) to your practice then “Practice Management Nuggets Webinar When You Close Your Healthcare Practice” will help you to meet your obligations to securely manage your patients’ health records. Jean L. Eaton, B. Admin, HIM, CC is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings. Jean has customized and delivered privacy training programs for privacy officers, records management professionals, implementation teams, and healthcare providers across Canada and the US. Jea

If you're a healthcare provider, professional or practice manager who wants to manage your reputation and protect your career without fear of online technology and social media then "Practice Management Nuggets Webinar 5 Things You Must Do Today to Protect Your Professional Reputation" will help you to protect your professional reputation AND own your digital identity! Barbara C Phillips, NP, FAANP is the Founder of Nurse Practitioner Business Owner (NPBO™) providing business education, resources and support for entrepreneurial and employed Advanced Practice Clinicians. She believes all clinicians are a “business” and thus even the employed clinician will excel with basic business and marketing education.  Give Us 30 Minutes - And Barbara Phillips Will Give You The Secret to 5 Things You Must Do Today To Protect Your Professional Reputation! Learn how to Own your digital identity. Claim your profile on rating sites. Listen to and engage your patients on social media. If you are a healthcare provider, profes

In this FREE 30-minute Practice Management Nugget Webinar with Professional Meeting Facilitator Gord Sheppard that explains 10 Ways You Can Create Awesome Meetings… and YOU are invited! If you attend meetings or lead meetings and you want practical tips that you can use right away to make meetings more productive and profitable then you need to register for this webinar right away! “10 Ways You Can Create Awesome Meetings” is an entertaining and informative presentation by Professional Meeting Facilitator, Consultant, Speaker, Instructor and Author, Gord Sheppard. Based on his experience in more than 2000 meetings, Gord offers funny stories and practical information that will help you to take action and create awesome meetings that are more productive and profitable! On this interview you are going to hear Gord’s Top 10 Ways You Can Create Awesome Meetings including -how to estimate the total cost per hour of your meetings, so that you can then make every second count -take responsibility for your own actions