Sinopsis
How can you add purpose to your career or business by creating distinctive emotional connections with your customers and your team? How can you do more good for others by enhancing the innovation you bring to the marketplace?PROJECT DISTINCT is a brief, daily conversation for our community. We seek to develop a unique approach that will connect at such a high level with customers and colleagues that we are recognized as distinctive in the marketplace -- and are rewarded with loyalty for our efforts. JOIN US!
Episodios
-
S2 E674: Encore Episode - More on ALL Business is Show Business!
25/03/2021 Duración: 10minIn this episode, Scott takes a look at the specific reasons WHY your business is a “show business” — and offers specific ideas on what you can do to enhance the customer experience. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E673: Encore Episode - Why YOUR business IS “show business”
24/03/2021 Duración: 08minA remarkable event created Scott McKain’s unique business philosophy: “ALL Business is Show Business.” In today’s Project Distinct, he relates the story of how it happened, and why it’s important to you and your efforts. (If you’d like to hear the entire audiobook of “ALL Business is STILL Show Business,” it’s available on Audible.) Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E672: Encore Episode - Fighting commoditization
23/03/2021 Duración: 11minIn today’s hyper-competitive marketplace, it’s natural that commoditization is a magnet that pulls businesses and professionals back to the pack. In today’s episode, Scott McKain relates the story of how commoditization impacted his industry of professional speaking — and reveals the aspect of business that can help you prevent being a commodity. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E671: Encore Episode - Three questions to create a compelling competitive advantage
22/03/2021 Duración: 10minEveryone seeks an advantage — however, we often fail to understand that what we perceive as a strength may not be compelling to customers in our market. In today’s Project Distinct, Scott McKain offers three questions we should all be asking to make our competitive advantage enough to motivate our customers. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E670: Encore Episode - The Six Levels of Customer Interaction (Part Three)
21/03/2021 Duración: 11minScott McKain concludes his examination of the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the final two levels — client and advocate. What happens when the repeat customer becomes more engaged and exclusive with you? And, what does it take to grow a client into an advocate who will promote your business for you? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…concluding today! Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E669: Encore Episode - The Six Levels of Customer Interaction (Part Two)
20/03/2021 Duración: 10minScott McKain is examining the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the next two levels — first-time buyer and repeat customer. What happens when a prospect decides to make her first purchase? And, what does it take to keep them coming back for more? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…continuing today! Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E668: Encore Episode - The Six Levels of Customer Interaction (Part One)
19/03/2021 Duración: 10minIn this series, Scott McKain examines the six levels of interaction that revolve around the intensity of the relationships you have with customers. Today, it’s the first two levels — suspect and prospect. You’ll discover how those who may not have the need or ability to buy move up into a prospect with whom you can do business. Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…starting today! Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E667: Encore Episode - How can I become a better speaker?
18/03/2021 Duración: 10minIn this episode, Scott McKain answers one of the questions he’s asked most: How can I improve my speaking skills. With research published by Harvard, combined with his own wealth of experience, here are tips to help you attain the speaking skills you desire. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E666: Encore Episode - The clarity of Nido Qubein and High Point University
17/03/2021 Duración: 10minAs the Corporate Educator in Residence at High Point University, Scott McKain has just spent a couple of days on campus at one of the nation’s most innovative institutions of higher learning. In this episode, he reveals one of the first steps that his friend, Dr. Nido Qubein, President of HPU, took to dramatically change the fortunes of the school — and how you can apply the same approach to your business or career. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E665: Encore Episode - The problem with the “hustle”
16/03/2021 Duración: 11minSo many are talking about the importance of the “hustle” on social media, Inc. Magazine asks if we’ve devolved it into “hustle porn.” There’s no doubt we need to make an effort to attain success — but, is there a problem with all the 10Xing and the “hustle”? In today’s episode, Scott McKain shares what really matters as we seek to create distinction. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E664: Encore Episode - It’s not about you — and how to make sure the customer knows it's about them!
15/03/2021 Duración: 10minWhen you make your conversations with customers and colleagues about them, you grow loyalty and expand your leadership abilities. In today’s episode, Scott McKain explains why this is such a critical factor — and gives you specific tactics to make this concept work for you. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E663: Encore Episode - Make your customer the star of the show
15/03/2021 Duración: 10minIn today’s “experience economy,” perhaps the most important aspect is the connection you have with your customers. In today’s episode, Scott reminds us we should make our customers the star of our organization’s “show” — and gives three specific ways we can make that happen. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E662: Encore Episode - What’s the difference?
14/03/2021 Duración: 09minIn this episode, Scott McKain addresses the difference between being “distinctive” and becoming “iconic.” And, he reveals the starting point for separating yourself from the competition — whether it’s for an organization…or, even an individual hoping for professional success or promotions. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E661: Encore Episode - As Times Change, People Do, Too
13/03/2021 Duración: 09minThere are massive changes in today’s world — everyone knows that. So, why aren’t some personal and professional practices keeping pace? In today’s episode, Scott McKain explains why we might not be keeping up with the times, and suggests the first step we should take to do something distinctive about it. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E660: Encore Episode - Five Leadership Styles that Fail to Create Iconic Results
12/03/2021 Duración: 10minWelcome to a second season of NEW podcasts on distinction with Scott McKain! In today’s episode, Scott talks about the importance of leaders and discusses five leadership styles that fail to create the kind of iconic cultures that distinctive leaders should be developing. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E659: Encore Episode - Fighting commoditization
11/03/2021 Duración: 11minIn today’s hyper-competitive marketplace, it’s natural that commoditization is a magnet that pulls businesses and professionals back to the pack. In today’s episode, Scott McKain relates the story of how commoditization impacted his industry of professional speaking — and reveals the aspect of business that can help you prevent being a commodity. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E658: Encore Episode - Three questions to create a compelling competitive advantage
10/03/2021 Duración: 10minEveryone seeks an advantage — however, we often fail to understand that what we perceive as a strength may not be compelling to customers in our market. In today’s Project Distinct, Scott McKain offers three questions we should all be asking to make our competitive advantage enough to motivate our customers. Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E657: Encore Episode - The Six Levels of Customer Interaction (Part Three)
09/03/2021 Duración: 11minScott McKain concludes his examination of the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the final two levels — client and advocate. What happens when the repeat customer becomes more engaged and exclusive with you? And, what does it take to grow a client into an advocate who will promote your business for you? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…concluding today! Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E656: Encore Episode - The Six Levels of Customer Interaction (Part Two)
08/03/2021 Duración: 10minScott McKain is examining the six levels of interaction that revolve around the intensity of customer relationships. Today, it’s the next two levels — first-time buyer and repeat customer. What happens when a prospect decides to make her first purchase? And, what does it take to keep them coming back for more? Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…continuing today! Learn more about your ad choices. Visit megaphone.fm/adchoices
-
S2 E655: Encore Episode - The Six Levels of Customer Interaction (Part One)
07/03/2021 Duración: 10minIn this series, Scott McKain examines the six levels of interaction that revolve around the intensity of the relationships you have with customers. Today, it’s the first two levels — suspect and prospect. You’ll discover how those who may not have the need or ability to buy move up into a prospect with whom you can do business. Whether it’s B2C or B2B, the principles are the same — and you’ll grow both your business and your career when you understand all six levels…starting today! Learn more about your ad choices. Visit megaphone.fm/adchoices