Million Dollar Landscaper

Upselling is a crucial aspect of a landscaping business strategy that goes beyond merely making a sale; it focuses on maximizing customer value and satisfaction. By encouraging customers to consider additional or upgraded products or services, businesses can enhance their revenue streams while also meeting the diverse needs and preferences of their clientele. Upselling not only boosts the bottom line but also cultivates customer loyalty by demonstrating a commitment to providing tailored solutions. Effective upselling relies on understanding customer needs, building trust, and offering genuine value, thereby creating a win-win scenario for both the business and its customers. In a competitive marketplace, mastering the art of upselling can set a business apart, driving growth and long-term success. Kati is back!!!! And on this weeks show she and Scott discuss strategies for upselling (without sounding sales-y).    QUESTION —How comfortable are you at upselling? Let us know on our Facebook Page.

The philosophy of making your business one percent better each day can be a transformative approach. By committing to continuous improvement, even the smallest daily enhancements accumulate over time, leading to significant progress. From enhancing customer experiences, to optimizing internal workflows, the cumulative effect of consistent, incremental improvements can propel a landscaping  business forward. On this weeks show, Scott talks to Rich Johnston and David Sinn of Johnston Landscape Manufacturing Inc. https://jlmoutfront.com QUESTION —What could you do today, to be one percent better tomorrow? Let us know on our Facebook Page.

Why would you spend your time doing something that someone else will do for you?  It turns out that people would rather just know beforehand wether they are in your service area or not, by entering their address, than to have to call you up and find out the slow way.  Win/Win. This weeks episode is a replay from last Febuary, when Scott talked to Chris Gentry from My Service Area about how their service can save you time and money. QUESTION —How big is your service area? Let us know on our Facebook Page.

Getting customers to leave a review online for your landscaping business is a big deal. When potential customers check out what others are saying, positive reviews become your online street cred, letting people know you're the real deal. Think of it as a friendly recommendation from one neighbor to another. In a world where everyone Googles everything, good reviews can be the secret sauce that makes your business stand out. Plus, it's a chance to hear what people love and maybe pick up a tip or two for making your services even better.  On this weeks show, Scott talks about strategies for getting your customers to leave reviews. https://www.milliondollarlandscaper.com/GBPworkshop   QUESTION —How do you ask your customers for reviews? Let us know on our Facebook Page.

Utilizing Google Business Pro is crucial for modern businesses aiming to establish a strong online presence and enhance their visibility. It is the best way to ensure that when someone in your service area searches for a landscaper, that your business is at the top of the list! On todays show, Scott talks about the Million Dollar Landscapers upcoming Google Business Pro workshop. https://www.milliondollarlandscaper.com/gbpworkshop QUESTION —How easy is your business to find online? Let us know on our Facebook Page.

In an era where consumers increasingly turn to the internet to research and make informed decisions, a professionally crafted website enhances your business' credibility and trustworthiness. It is a pivotal platform for attracting new clients, demonstrating craftsmanship, and communicating the unique selling points of your landscaping business.  On todays show, Scott talks with Carl Sorensen of Sites4Contractors.com about the essential elements of a well designed website. QUESTION —Did you hire a pro to do your website? Let us know on our Facebook Page.

In the digital age, where first impressions are often formed online, the importance of high-quality photography cannot be overstated. Well-crafted photographs have the power to tell a compelling story, showcasing products, services, and the overall brand identity in a visually appealing manner. They can evoke emotions, build trust, and leave a lasting impression that distinguishes a landscaping business from its competitors. On this weeks show, Scott shares some tips and tricks for using photography in your marketing. QUESTION —Do you use photography on your social media channels? Let us know on our Facebook Page.

While the excitement of a fresh start may tempt us to dream big, it's crucial to ground our aspirations in reality.  Having too many goals can lead to frustration and disappointment, potentially derailing our efforts. Having fewer goals gives us a clearer path to success. This approach not only boosts confidence but also increases the likelihood of maintaining focus and commitment throughout the year.  In the first episode of 2024, Scott and Kati talk about making a "Not-To-Do" list.   QUESTION —How realistic are your goals for 2024? Let us know on our Facebook Page.  

Having a business coach can be a game-changer for a landscape business owner. A skilled coach serves as a trusted advisor, helping us hone our skills, set strategic goals, and overcome obstacles. They not only offer practical advice, but also foster personal and professional growth by encouraging accountability. The partnership with a business coach can lead to improved performance, increased confidence, and a clearer path to success. Ultimately, an investment in a business coach is an investment in the long-term success and sustainability of our businesses. On todays show, Scott talks to Christine Martin of Southwestern Consulting about how using a business coach can increase our sustainability and profitability.    QUESTION —Have you ever used a business coach? Let us know on our Facebook Page.  

Running a landscaping business is more than just tending to lawns and gardens; it's also about cultivating a thriving enterprise. And at the heart of that success lies a critical skill – understanding your financial reports. From deciphering income statements to navigating cash flow statements, these reports can, and should, be the compass that guides your business decisions.   QUESTION —Do you understand your financial statements? Let us know on our Facebook Page.

Choosing a career as a  landscaping business owner over going to medical school might sound like a crazy decision. But while medical school may offer a path toward helping people in a more direct and clinical way, for someone with a passion for the outdoors and a love for transforming spaces a landscaping career might be the best way to contribute to the community. Ultimately, opting for a landscaping business career reflects a different kind of healing—one that involves nurturing the natural world, enhancing the beauty and functionality of outdoor spaces, and fostering a sense of well-being through the transformative power of natural design. On this weeks show, Scott talks to Brandon Glover about saying "No" to medical school in order to pursue a career in landscaping.   QUESTION —What career path could you have taken instead of landscape business owner? Let us know on our Facebook Page.

A cohesive and authentic story is a powerful tool that any landscaping business can use to establish a unique identity, foster client loyalty, and drive engagement. Whether through a website, blog posts, or social media content, a strong narrative creates a lasting impression that makes the our landscaping business more relatable and memorable. And as our clients become emotionally invested in the story, they are more likely to share it, which amplifies our reach and impact in the digital space.   QUESTION —What's your story? Let us know on our Facebook Page.  

Identifying potentially problematic customers in the initial stages of engagement is a crucial skill for landscaping professionals. Paying attention to communication patterns during the initial inquiry or consultation phase is key—customers who are excessively demanding, overly price-sensitive without considering quality, or resistant to compromise may signal potential difficulties down the line. By carefully evaluating these factors early on, landscapers can make informed decisions about whether to take on a project, ensuring a more harmonious and successful working relationship with clients who align with their professional values and standards.   QUESTION —Do you get many difficult clients? Let us know on our Facebook Page.

Tracking our performance on current projects is crucial, as It allows us to analyze and evaluate our efficiency and effectiveness, which in turn enables us to make informed decisions when quoting future projects. By closely monitoring costs, timelines, and resource allocations, not only do we identify areas for immediate improvement, but we also gain valuable insights into the accuracy of our cost estimates, enabling us to make more precise future projections. Ultimately, a thorough understanding of performance metrics in job costing is essential for any company to optimize processes, maintain competitive advantages, and achieve long-term financial success. This week, Scott talks about the importance of tracking your company's performance, so that you can make more informed decisions when estimating future projects.    QUESTION —How confident are you in your estimates? Let us know on our Facebook Page.

It's important for us, as business owners, to distinguish between our personal salary and the profits generated by the business. The profit is what remains after deducting all business expenses, including our salary, from the total revenue. This is a way to compensate us for the work and time we invest in our business, and it is crucial to ensure that the business remains financially viable while still providing us with a reasonable income. On this weeks episode, Scott talks about treating your salary as a cost of doing business. Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https://www.milliondollarlandscaper.com/profitsuplive     QUESTION —Do you 'pay yourself first'? Let us know on our Facebook Page.

Convincing potential clients that we're worth their investment is not just about showcasing our skills or the quality of our product—it's about communicating the value that we bring to the table. Confidence in our expertise, a clear understanding of their requirements, and demonstrating the unique advantages we provide can go a long way. Price becomes not just a number but a reflection of the unparalleled benefits and solutions we would bring to each client's specific challenges. It's about instilling confidence that choosing us is not just a transaction but an investment with substantial returns, creating a partnership that extends beyond dollars. This week, Scott and Kati talk about dealing with the "sticker-shock" that can arise when we charge what we feel we're worth.    Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https://www.milliondollarlandscaper.com/profitsuplive     QUESTION —Are potential clients often surprised by how

The negative impact of ineffective communication during the estimating process is often under-emphasized. Miscommunication, misunderstandings, and poor client interactions can not only damage our company's reputation but also lead to the loss of valuable clients. The estimation phase of a project is often a potential client's first interaction with our business, and the importance of a good first impression is HUGE. Prioritizing effective and professional communication will enhance our estimating process and, in turn, foster stronger client connections. In this weeks episode, Scott recounts to Kati an experience he recently had with three companies he approached to get estimates for a project.  Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https://www.milliondollarlandscaper.com/profitsuplive     QUESTION —How long does it take YOU to get back to someone with an estimate? Let us know on our Face

Quoting a landscaping project can be complex, but a quick and accurate estimate demonstrates professionalism, responsiveness, and a commitment to the client's needs. It can also be a key factor in securing the client's trust and business. But if out quote isn't accurate, and doesn't reflect our true numbers, we can lose money on the job.  On todays show, Scott talks with Weston Zimmerman about how to simplify, and accelerate, the estimating process with the SynkedUP app.   Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https://www.milliondollarlandscaper.com/profitsuplive     QUESTION —How long do you take to put together an estimate? Let us know on our Facebook Page.

Efficient cash flow management is paramount for any landscaping business. It ensures that we have the ability to cover daily operational costs, invest in necessary equipment, and navigate the seasonal fluctuations of the industry. By closely monitoring the flow of funds, we can avoid cash shortages during slow seasons, maintain a proper fleet of vehicles and equipment, and seize opportunities for growth and expansion. Furthermore, effective cash flow management enables the business to handle unexpected expenses like equipment repairs or unusual weather conditions without disrupting operations. Cash flow management is not only about financial stability but also the key to thriving in a competitive and seasonal industry. This week Scott talks to Adam Linnemann of The Green Executive about implementing the Profits First system of cash flow management. https://thegreenexecutive.com/ Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https:

Business management software plays a pivotal role in today's fast-paced and data-driven world. It can empower our landscaping business by streamlining our operations, enhancing our efficiency, and ensuring that the decisions we make are data-driven. From optimizing our resource allocation to automating repetitive tasks and providing us with real-time insights into key performance indicators, business management software improves our productivity and reduces human error. It also promotes collaboration, allowing our teams to work seamlessly across multiple jobs and locations. Ultimately, business management software is an essential tool that will enable our landscaping business to thrive in a competitive and ever-evolving environment. On this weeks episode Scott talks to Bailey Counts and Jake Sunday of SingleOps, the fastest growing software company in the green industry.   Are you struggling to make the profits you want in your landscaping business? Check out ProfitsUp Estimating for Landscaping: https://www.