Strategy And Leadership Podcast

Cameron Herold in the Canadian born founder of COO Alliance. He was instrumental in building 1-800-GOT-JUNK? into a $100 million business, and also helped build several other companies including North America's largest collision repair company, the largest residential house painting company in the world, and a currency company he sold for $64 million. Since leaving 1-800-GOT-JUNK? 14 years ago, he's been coaching companies all over the world, and speaking in 26 countries. He's also authored 5 books, and is the host of the Second in Command Podcast. On this episode of the Strategy & Leadership Podcast, Cameron joins us to discuss the role of the second in command, his big 'aha' moments, growing the skills of managers, the importance of continuous learning, and more. To learn more about Cameron's work, check out his website to find podcasts, 5 books, case studies, courses & more: https://cameronherold.com/ Here's a breakdown of our conversation: - The role of the second in command - Biggest 'aha'

Jazz Pabla is the CIO and Director of Information Services for the City of Kelowna. Being in IT, he focuses most of his time on securing digital assets, and key city services and systems like water. Formerly, Jazz was a Customer Experience Manager at the University of Saskatchewan, and a Technology Integration Manager for the City of Saskatoon. On this episode of the Strategy & Leadership Podcast, Jazz joins us to discuss digital transformation in action, cybersecurity, the complexity of local government, and more. Here's a breakdown of our conversation: - The complexity of local government - The citizen first model - Digital transformation in action - Cybersecurity as a strategy - & more! // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process: https://www.smestrategy.net/strategic-planning-process-template-workbook ► Learn

Andrew Freedman is the Managing Partner of SHIFT Consulting, where he helps leaders think differently about employee engagement and performance. Since the dawn of his career, Andrew's aim has been to help and teams get better in one way or another. He's also an Affiliate Professor of Strategy & Leadership at the University of Baltimore, and he's got a new book out called Thrive: The Leader's Guide to Building a High-Performance Culture. On this episode of the Strategy & Leadership Podcast, we discuss some of the challenges people and organizations are dealing with right now, how to improve organizational alignment, his advice for leaders, and his new book. Here's a breakdown of our conversation: - Challenges organizations & employees are dealing with right now - Tips for improving organizational alignment - Advice for leaders - About his book, Thrive To learn more about Andrew, his work, and his book, visit: thrive.shiftthework.com // Learn more about strategic planning & implementati

Peter J. Scott is an IT specialist and futurist who worked for NASA for over 30 years. Now, he's a coach and the author of Crisis of Control: How Artificial SuperIntelligences May Destroy or Save the Human Race, and the host of Artificial Intelligence and You, a podcast that seeks to communicate the intricacies of both the challenges and opportunities of artificial superintelligences in away that non-experts can grasp. On this episode, Peter joins us to discuss the future of AI in the workforce, his big takeaways from working at NASA, using an engineers mindset to approach people problems, and so much more. Here's a breakdown of our previously live conversation: - The future is now for AI and tech - One takeaway from working at NASA - How he approaches the people side of problems - Big challenges faced at NASA - How AI will impact the C-suite - & more // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7q

Chui Chui Tan is the founder & Director at Beyō Global. Having originally studied industrial engineering, she went on to become a culturalization expert who has worked in user/customer experience (UX/CX) for over 14 years. Now, she helps companies like Spotify, Netflix, Marriott, BBC, and others with their international launches and expansions in order to maximize their global reach. On this episode of the Strategy & Leadership Podcast, Chui Chui joins us to discuss everything customer experience, including: - Why it's important for organizations to consider customer experience - How organizations can improve their international customer experience - Who is responsible for the customer experience? - An international customer experience 'aha moment' in Japan - & more // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process

Dr. Gleb Tsipursky is the CEO of Disaster Avoidance Experts, a boutique consulting, coaching, and training firm that empowers leaders and organizations to avoid business disasters. Throughout his career, Dr. Tsipursky has consulted for Fortune 500 companies including Aflac, Honda, IBM, Wells Fargo, and others. He's also the author of several books - his most popular being Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters. On this episode of the Strategy & Leadership Podcast, Dr. Tsipursky joins us to discuss his research on remote vs. in-person work, the future of remote work, and more. Here's a breakdown of our conversation: - Looking at the numbers: Remote work vs. in-office - Balancing what you want vs. what your employees want - The psychological nature of hybrid work - & more // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confi

Vivian Tan is the Vice President of Strategic Information Management & Global Relationships at Kaiser Permanente. She's been with KP for over 15 years, now working closely with the CFO, Chairman and CEO to provide strategic leadership for an enterprise data and analytics team in order to support, enable and advance KP’s strategy. She's also KP's representative at the World Economic Forum in Davos, and is in charge of KP International, where she hosts guests from around the world who want to learn more about KP and their model. On this episode of the Strategy & Leadership Podcast, Vivian joins us to discuss the most exciting part of her job, what's happening in the world of data and analytics, recommendations for leaders, Davos, and much more. Here's a breakdown of our conversation: - The most exciting & challenging part of her job - A data storing & sharing trend - Trends in the world of analytics - Recommendations for leaders new to data & analytics - How performance dashboards are shi

On this episode of the Strategy & Leadership Podcast, we're excited to welcome Lance Mortlock. Lance is a Senior Strategy Partner at Ernst & Young, and a Canadian Oil & Gas Industry leader. He's also a visiting professor at the University of Calgary - Haskayne School of Business, and the author of Disaster Proof: Scenario Planning for a Post Pandemic Future: https://www.amazon.ca/Disaster-Proof-Scenario-Planning-Post-Pandemic/dp/1988025613 On this episode, Lance joins us to discuss the need for scenario planning, the problems he works on for companies, how to approach uncertainty, how universities are teaching strategy, and much more. Here's a breakdown of our conversation: - The problems he solves on a daily basis - Why you should think of the future when building your strategy - The 6-step scenario planning process - How universities are teaching strategy // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOH

On this episode of the Strategy & Leadership Podcast, we're joined by Kelley Powell. Kelley is the CEO of the MacLaurin Group, a company that supports founders and companies as their technology operating partner. She's also the author of Courage to Lose Sight of Shore: How to Partner with Private Equity to Grow Your Business with Confidence. During our conversation, Kelley shares her experience working in private equity, the main problems she solves for people, the importance of updating your technology to align with your growth strategy, and much more. Here's a breakdown of our conversation: - The main problems she solves for people - To upgrade your technology or not? - What if your tech isn't that bad? - & more! Get Kelley's book, 'Courage to Lose Sight of Shore: How to Partner with Private Equity to Grow Your Business with Confidence': https://www.amazon.com/Courage-Lose-Sight-Shore-Confidence/dp/1544514670 // Learn more about strategic planning & implementation: ► Subscribe so you nev

Heather Younger is a former attorney and the founder/CEO of Employee Fanatix, a management consulting firm that quips companies with the intelligence they need to improve the quality of work life for their employees. On this episode of the Strategy & Leadership Podcast, Heather joins us to share her experiences with big organizational change, the process for developing a change management experience, how to create the right environment for change, and more. Get Heather's new book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149/ref=sr_1_2?dchild=1&keywords=The+7+Intuitive+Laws+of+Employee+Loyalty&qid=1620174255&sr=8-2 Here's a breakdown of our conversation: - Her experience with big changes like mergers, acquisitions & re-organization - How to design an experience for change management - Heather's challenge for leaders - & more! // Learn more about strategic pl

Tova Sherman is the Canadian born, award-winning CEO of reachAbility, an organization that works directly with companies to build their capacity for inclusion through education, training, and consultation. She's also a TED speaker, and author of the brand new book, Win, Win, Win! The 18 Inclusion-isms You Need to Become a Disability Confident Employer. On this episode of the Strategy & Leadership Podcast, Tova joins us to discuss what people are missing about diversity & inclusion, tips to become more inclusive, the importance of values, biases in the hiring process, and much more. Here's a breakdown of our conversation: - What people are missing with diversity and inclusion - Tips for being more inclusive - Why you have to start with values - & more! // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process: https://www.sme

Lauren is the Director & Head of Commodities for the Financial Institutions Group at Chatham Financial, the largest independent financial risk management advisory and technology firm. Having worked internally at finance and audit organizations and externally as an advisor across the finance enterprise, she approaches leadership and the boardroom with a multiple-stakeholder focus. On this episode of the Strategy & Leadership Podcast, Lauren joins us to talk about returning to in-person work, what she's learned from 10 years of board experience, working with hostile board members, board bylaws, and much more. Here's a breakdown of the conversation: - Remote work & returning to in-person (from a boardroom perspective) - What she's learned from her own board experience - On hostile board members & the decision making process - Approach to managing board bylaws // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/U

Brett Putter is the CEO of CultureGene, a culture development platform that helps companies transition effectively to remote work. As a passionate student of culture and an expert on culture, Brett spends his days with leaders defining, embedding and managing culture. He's also the author of two books: Culture Decks Decoded, and Own Your Culture: How to Define, Embed and Manage your Company Culture. On this episode of the Strategy & Leadership Podcast, Brett joins us to discuss the impact of making wrong hires, hiring for culture fit, the purpose of culture decks, 6 ways to embed company culture, and much more. Here's a breakdown of the episode: - The cost of hiring the wrong person - Hiring for culture fit - Culture decks: What are they? - How companies are developing remote work culture - 6 ways to embed company culture - & more // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_conf

Shane Metcalf is the co-founder & Chief Culture Officer of 15Five, a people and performance platform that empowers people to become their best selves, wherever they work. Named one of the top 100 software companies by G2Crowd, 15Five combines employee engagement, continuous performance management, and manager effectiveness software with education, services, and community for customers including Capital One, Credit Karma, Hubspot & more. On this episode of the Strategy & Leadership Podcast, Shane joins us to share his advice for leaders and discuss the power of questions, self-reflection, and much more. Here's a breakdown of our conversation: - The journey of creating 15Five - Be aware of leadership hierarchies - Questions for leaders to ask themselves - Questioning the role of the manager - His big challenge right now as a leader Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Shane's podcast, HR Superstars: https://www.15five.com/po

Peter Provenzano is the President & CEO of SupplyCore, a leading supply chain integrator responsible for optimizing information, material, and financial flows for the U.S. military. Peter also founded MPOWR®, SupplyCore's social enterprise division that helps communities and businesses with strategy execution so they can come together, achieve outcomes and systems change. On this episode of the Strategy & Leadership Podcast, Peter joins us to talk about his experience growing the family business, his advice for entrepreneurs and family business owners, and what he learned about thinking strategically about the future. Here's a breakdown of the episode: - On growing the family business - Advice for younger entrepreneurs & older business owners Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Enroll in our strategic planning course to learn our process for creating a strategic plan successfully (without hiring anyone): www.smestrategy.n

Stephen King is the President & CEO of GrowthForce, a company that specializes in outsourced bookkeeping, accounting and controller services for companies that want to run better, grow faster and make more money. Stephen spent much of his career at Ernst & Young and Amnesty International US, and has started a couple of his own companies. On this episode of the Strategy & Leadership Podcast, Stephen joins us to discuss how leaders can improve their decision making, his experience with peer groups, his 5-step process for profitability, how culture drives growth, and more. Here's a breakdown of our conversation: - Advice for leaders trying to improve their financial decision making - His experience with peer groups & mentorship - His 5 Steps to Profitability Model - How your culture will help you grow or sink - How to foster a culture of tracking & the desire to follow data Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Enroll

Kristin Harper is the CEO of Driven to Succeed, a leadership development firm focused on brand innovation and reinvention for businesses and high achieving individuals around the world. She's also the author of Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career. Kristin started working in Brand Management at Proctor & Gamble before being recruited by The Hershey Company. Finally, she became a Global Vice President at Cardinal Health (a Fortune 20 company) while still in her thirties, before starting her own company. Here's a breakdown of our conversation: - Lessons learned growing in a corporate setting - Her experience trying to implement strategic initiatives - What employers are doing to support their people (virtually) - How important is the perspective of the customer? - How to live diversity & inclusion Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Enroll in our strategic planning course to learn our pr

Tara Rethore is the CEO of Strategy for Real, and a strategic advisor who works with CEOs, executives, and nonprofits to help them take their strategy off the page and put it into action. Previously, Tara came up in the corporate world, gaining experience from all over the world in the natural gas sector. On this episode of the Strategy & Leadership Podcast, Tara joins us to discuss making strategy real and actionable, how to create change in an organization, where strategy goes wrong, and much more. Here's a breakdown of our conversation: - What she's seeing in the strategy execution ecosystem - Making strategy real and actionable - How to create change within an organization - Where she's seen strategy go really poorly Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Enroll in our strategic planning course to learn our process for creating a strategic plan successfully (without hiring anyone): www.smestrategy.net/strategic-plann…ng-steps-co

Paul Katzoff is the CEO of WhiteCanyon Software, the premier provider of data erasure software for SSD, Hard Drive, & Mobile Device platforms to global organizations of all sizes. Paul originally started at the company in a Tech Support role, before coming the Manager of Tech Support and eventually switching to Sales. After a two-year hiatus from the company, Paul rejoined as the CEO. On this episode of the Strategy & Leadership Podcast, Paul joins us to discuss how his perspective changed at different levels of the company, his process for sharing expertise and personal development, and much more. Here's a breakdown of our conversation: - How his perspective changed from the bottom, to the top, & in-between - How his changing roles & relationships with customers impacted the strategy - His process for sharing expertise with the team - How he continues to develop his own capabilities as CEO Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-w

Jeff Kavanaugh is the global head of the Infosys Knowledge Institute, the research and thought leadership arm of Infosys, one of the world’s leading consulting and technology services firms. Jeff also serves on several boards, and is an Adjunct Professor at the University of Texas at Dallas. On this episode of the Strategy & Leadership Podcast, Jeff joins us to discuss the importance of critical thinking, becoming a lifelong learner, best practices for communicating information, and how to create an organization that is continuously learning and evolving. Here's a breakdown of our conversation: - Importance of critical thinking - Best practices for leaders trying to communicate information - On becoming a life long learner - A successful case study - Infosys - Tracking, documentation & automation Get our FREE Strategic Planning Workbook template here: www.smestrategy.net/strategic-plann…mplate-workbook Enroll in our strategic planning course to learn our process for creating a strategic plan succ