Get Social Health With Janet Kennedy

My guest today is Elizabeth Scala, another healthcare podcaster, and the host of Your Next Shift.  Elizabeth is a one-woman media company. She's a nurse and the author of Nursing from Within and Stop Nurse Burnout. Elizabeth is also a frequent keynote speaker on the topic of nurse burnout. With her RN/FM co-hosts, Keith Carlson and Kevin Ross, founded the Pulse Media Network to help bring more healthcare podcasts to audiences.  Our conversation will focus on, you guessed it, nurse burnout and the stresses unique to the field.  Join us for our conversation on Get Social Health. Listen to the podcast or drop in at the time stamps below: 00:43  Introduction 03:42  Psych nurse stress 05:39  31 flavors of nursing 06:10  About your podcast, Next Shift 08:12  Connecting with your audience 10:14  No idea how to describe this question 10:53  Leading causes of nurse burnout 13:07  Is burnout unique to service jobs? 14:07  Family dynamics of patients 15:12  Your training regime 16:11  Self-regulating burnout 17:12  Bu

Putting it all together - Connect the Docs My guest today is fellow podcaster and healthcare marketer Jared Johnson.  You may recognize him from some of our Blab sessions in 2016 or from his podcast, "Health IT Marketer."  He is currently on hiatus from that to work at the Phoenix Children's Hospital as their Marketing Technology Manager.  How about that, both 'Marketing' and 'Technology' in the same title!  On top of all that, he authored a book called Connect the Docs, where he distilled the knowledge gained from his many podcast guests.  Listen while we talk about bridging the IT and marketing gap on Get Social Health.   You can find Jared's podcast here:  http://healthitmarketer.podbean.com/ And his book here:  http://ulteradigital.com/wp/book/   Listen to the podcast or drop in at the time stamps below: 00:51  Introduction 01:32  Switching sides 03:33  Changes in healthcare marketing 07:00  Marketing "Technology" Manager... 10:27  Imma let you finish, but about getting out the right patient info... 1

Today we have another guest involved with the Stanford Medicine X and Symplur Signals "Everyone Included Research Challenge," - the co-founder of Symplur itself, Audun Utengen.  As we discussed in last week's podcast, this challenge allows participants to use 'deep data' provided by Symplur to delve into issues relating social media and healthcare.  Listen in to Get Social Health as we discuss Symplur Signals with one of its co-founders. Listen to the podcast or drop in at the links below:   00:49  Introduction 01:34  Ebola 03:38  #power 05:27  Healthcare twitter growth 07:44  Conference analytics 10:04  Premium usage 11:26  Everyone Included Research Challenge 13:50  Project proposal requirements 15:39  Symplur simplified 17:06  The voices! 18:58  Challenge timeline 20:12  Symplur History 23:24  Symplur Privacy 26:20  Twitter stumble strategy 31:04  Has twitter approached you? 34:00  Healthcare civility in the Twittersphere 36:35  Exciting times ahead 37:38  Social Media Tip Todd Eury, Pharmacy Podcast 38:

Today on Get Social Health my guest is Dr. Ruth Carlos.  She's the Deputy Editor of the Journal of the American College of Radiology, as well as a professor of radiology at the University of Michigan.  In 2016 she led a team of researchers to win the Stanford Medicine X / Symplur Signals "Everyone Included Research Challenge."  We'll talk about her work getting patients engaged in healthcare via social media on Get Social Health. Listen to the podcast or drop in at the time stamps below: 01:13  Introduction 02:53  Patient access 03:57  Patient comprehension of said access 05:24  Medicine X Challenge 06:52  Diving head first into Twitter chat 07:38  Twitter focus 08:54  Hey scientists! Use Twitter! 10:59  Curating Twitter 12:12  Medicine X Team, Assemble! 15:55  How we Medicine X'ed 16:40  Democracy of social media 18:26  What do you do with this information? 19:34  Social Media and Patient Education 21:51  Exciting publication 23:14  Patient-centered care, an annual event? 24:08  Layman accessibility 24:37  P

Most of my guests are entrepreneurs, podcasters, and leaders in healthcare.  Today's guest, Erin Albert, is all of the above and more!  Her laundry list of achievements includes being an author, a lawyer, and a pharmacist.  Join me as we talk about pretty much everything on the Get Social Health podcast.   Erin Albert is the author of Indianapolis: A Young Professional's Guide (1st & 2nd ed.), The Life Science Lawyer, Single. Women. Entrepreneurs., Plan C: The Full-Time Employee and Part-Time Entrepreneur, Law School: A Few Short and Plain Statements, The Medical Science Liaison: An A to Z Guide, The New Pharmacist: 46 Doses of Advice, Multipationals: The Changing World of Work, and How to Create Your Best Career Portfolio, Indiana State Pharmacy Law Guide: 2016, The STEM Princess trilogy for girls and STEM education, and The S(He) Says Guide to Mentoring, coming in 2017.  Erin also co-hosts the Pharmacy Podcast Show, a lawyer, a pharmacist, and entrepreneur of half a dozen companies. Episode Time Stamps

Have you ever seen a commercial or read an advertisement for some new pharmaceutical and thought, "That's how you say it?"  Here to help me with that today is Tony Guerra, pharmacist, author, and host of "The Pharmacy Podcast."  We cover a lot of ground in this episode and sometimes arm wrestle over who's the podcast host (me!) but we had a lot of fun. Join us as we focus on the medication side of healthcare on Get Social Health. Episode Time Stamps 00:47  Introduction 02:08  Everyone does drugs 04:23  Como se dice "Xanax?" 06:45  Side effects include... everything 08:13  Googled health data accuracy 09:11  Speaking of writing... 16:15  Square one - website 20:35  Plan your website 23:03  Prescription recommendations and acquisitions 26:26  Pharmacists are friends 29:13  Pharma-shortage? 30:15  Chain vs independent pharmacist 31:58  Tell me about that Youtube that you do 36:46  ...and your podcast too 38:58  Target pharm-audience for your podcast 39:57  Connecting writers 42:40  End 43:22  Social Media Tip:

As the chief evangelist and co-founder of Aloha Health, Mandi Bishop is disrupting healthcare by making life actionable, helping healthcare systems make sense of the way invisible influences should shape personalized care plans, interventions, and engagements. She believes that patients must be partners in healthcare design and that there is no value-based care without recognizable value delivered to the very people healthcare exists to serve. Prior to Aloha, Mandi led Dell Healthcare and Life Science's Global Analytics Innovation and Consulting practice, driving solutions that touched the lives of over 100 million patients. In 2016, she was recognized as one of the "Most Powerful Women in Healthcare IT" by Health Data Management magazine. She was #1 on the crowdsourced #HIT100 list of top healthcare IT industry influencers, and #3 on Healthagen’s “Top 10 Healthcare Leaders to Follow on Twitter”. In 2015, she was included in Rock Health's "State of Women in Healthcare" report as a "Role Model". She is @MandiB

Are you a Nurse Bully? You might be surprised... No one believes bullying in the workplace happens until it happens to them.  Healthcare is no exception.  Today's guest is Renee Thompson, an expert in leadership and bullying prevention in the field of nursing.  We'll discuss why bullying among nurses is so prevalent, why it's part of the culture of nursing, and how to handle it both personally and on social media.  Join us, on Get Social Health. Listen to our conversation or drop in at the time stamps below: 01:03  Introduction: Renee Thompson, DNP, RN 01:44  Great Expectations 02:12  Nurse Bullying is a Thing? 04:23  Bad Bullying, Good Bedside? 06:03  It's Every Organizations' Problem 07:18  Bully [noun]: 10:03  Bullying and Self-Awareness 11:41  To Poke, or Not to Poke the Bear 13:41  Gender Dynamics In Nursing 15:29  Disproportional Reporting 16:09  Trickle Down Bullying 18:13  The C-Suite Life 19:54  Social Media Venting 22:33  No Posting While Punched In 25:24  We Want you to Post, But Don't Post 27:01

You should know by now that I am dedicated to the idea of teaching and sharing. Today's guest is Manny Oliverez, President of Capture Billing. He's both a client and active social media user who has taught me a number of ways to promote healthcare online. I asked him about the specific things he did to promote his business and their universal application to online marketing. Find out why Manny suggests getting your collections under control can have a huge impact for your business on today's Get Social Health podcast. Listen to the podcast or drop in at the time stamps below: 01:22 Start 02:14 Capture Billing? 03:56 A Foundation of Money 04:54 Money from Patients of Insurance? 06:02 Money Mismanagement 06:48 About Your Clients 07:20 Affordable Collections 08:40 Quantified Collections 09:21 You Like This? 10:02 Charges v Earnings 10:24 Debunking for Patients 11:34 Pain to Cost Ratios 12:40 Growing Your Own Company 13:55 Where to Start 15:27 You Can Do It! 16:31 Marketing Discipline 17:01 About a Blog 19:06 Wha

The National Inclusion Project opens doors for all kids to be included together and experience all that life has to offer. They conduct programs with community partners to teach others how to be inclusive so that kids with and without disabilities can experience lifelong benefits. Founded by Clay Aiken and Diane Bubel, the National Inclusion Project supports the belief that no one should sit on the sidelines. Executive Director, Nick Leisey, who was a volunteer since the founding of NIP in 2003 joins me on the podcast.  In our conversation, Nick and I talk about helping kids with disabilities join in the fun by helping "able" kids and parents understand how to create inclusive play opportunities. Listen to our conversation or drop in at the time stamps below: 00:00 Introduction 00:50 National Inclusion Project: Nick Leisey 03:50 Founded by Clay Aiken, a former Special Education teacher & parent, Diane Bubel 05:35 How did Clay Aiken launch the project? 09:45 What does the National Inclusion Project do? 13:

John Reites is a veteran from both sides of the startup business world.  He transitioned from "intrapreneur" at Quintiles, where he served as the Head of Digital Health Acceleration, to entrepreneur as the Chief Product Officer and Partner at Thread - a new, innovative digital health company.  Join me today as I talk with John about entrepreneurship in any environment.   00:44 - start 01:13 - From Intrapreneurial to Entrepreneurial 02:07 - Entrepreneur Accountability 03:10 - Paying for Your Own Desserts 04:03 - My Big Quintiles Corporate Experience 06:29 - Skunkworks?! 07:45 - Entrepreneur IN a Large Corporation? 09:49 - Compare and Contrast - Corporate to Startup 11:32 - The End Client is...? 12:29 - For Patients in Studies or the Marketplace? 13:31 - How are They Used Within Studies? 16:18 - The Challenge of Adaptation in Health 18:47 - Role-playing 21:38 - Portable Tech and Spontaneous Reactions 23:26 - App Design Mentality 26:46 - Patients on Call? 29:10 - Finding Clients in the Wild 31:13 - Providing th

Something very exciting is going on in the nursing community today. We’re seeing many nurses recognize their “inner entrepreneur” and start a small business both in and outside of healthcare. That’s where the NNBA comes in. The National Nurses in Business Association (NNBA) is a professional nursing association and springboard for nurses transitioning from traditional nursing to small business ownership and self-employment.  Lead by CEO & President Michelle Podlesni, the NNBA is a membership organization offering resources, training and a robust community focused on helping nurses become business owners. Join me for a lively conversation with Michelle or drop in at the time stamps below. 00:00 Introduction 01:05 Meet Michelle Podlesni, 03:53 Nurse Nurds 04:15 Tech-savvy & nursing 05:05 Need for Nurses to work in software 06:20 National Nurses in Business Association 07:05 "Unconventional Nurse, Going from Burnout to Bliss" 08:18 Becoming CEO & President of NNBA 09:05 Annual meeting 10:05 Hands-on

One concern regarding social media that I hear from doctors, nurses, and administrators is the perceived lack of gravitas and sincerity such platforms can provide.  My guest today is Doctor Ed Mariano, professor of anesthesiology, perioperative and pain medicine at the Stanford University School of Medicine.  He is also the Associate Chief of Staff for Inpatient Surgical Services at Veterans Affairs Palo Alto Health Care System.  We’ll talk about tweeting live at meetings and how best to get accurate, transparent information to patients.  I love healthcare providers that tweet, especially the ones that make the effort to encourage their colleagues to jump into social media. Listen to the podcast or drop in at the time stamps below: 00:00 Introduction 00:50 Meet Ed Mariano, MD 02:27 Twitter making conversations happen 03:55 The Scientific Method & Twitter 05:37 Tools are necessary to manage Twitter content 08:24 Social media can be organized 10:00 "Why Doctors Should Be On Twitter" 12:35 Twitter Journal Cl

Social Check-up for Pharma In 2015 I interviewed Becky Canvin and Rick Evans of Ogilvy Healthworld about the state of Pharma and Social Media. The results reflected an industry that was cautious, risk-adverse and a little stiff. A lot has changed in the Pharma Social Media world with more Pharma companies embracing social media. In light of this growth in the use of social media, the team at Ogilvy Healthworld joined me for a conversation about what has changed and what additional factors they examined. Joining my original guests, Becky and Rick are Philippa McClure, Sr. Account Manager with Ogilvy Healthworld and from Pulsar, Sameer (Sam) Shah. Join our conversation and be sure to check out the report via the links below. Slideshare: http://www.slideshare.net/OgilvyCommonHealth/the-social-checkup Ogilvy Healthworld: TheSocialCheckup@Ogilvy.com Pulsar: James.Cuthbertson@pulsarplatform.com Hashtag: #SocialCheckUp About the Social Check-up The Social Check-up is a thought-leadership series, brought to you by

Virtual Reality for Healthcare Education Digital health has gone beyond simple smartphone apps into virtual reality for healthcare education. A leader in the world of augmented and virtual reality for healthcare, Andrea Bielecki, President of INVIVO Communications joins me for a discussion of this exciting technology. INVIVO is a digital healthcare agency pioneering the integration of science, art, and technology into communication that changes the way people learn about medical science. Listen to our conversation or drop in at the conversation points below: https://twitter.com/EdBennett Find Andrea Bielecki LinkedIn Twitter INVIVO Website The Enlightened League of Bone Builders and the Osseous Enigma  Article on Virtual Reality used for patients by Salutem Digital Health

Where does innovation get inspiration? Ask RelyMD Telemedicine Co-Founder and emergency department physician Bobby Park, MD and you'll find that necessity is the mother of invention. Seventy-one percent of emergency department visits are unnecessary or could have been avoided, according to a study by Truven Health Analytics. Realizing that patient overload could be alleviated more efficiently and economically through the use of telemedicine, Dr. Park and his partners at Wake Emergency Physicians, PA invested in building a platform to service emergency care.  In our conversation, we discussed the challenges faced by over-crowded emergency departments and the need to triage cases before reaching the hospital. Listen to the podcast or drop in at the time stamp below.  00:00 Introduction 00:45 Bobby Park, MD Co-Founder RelyMD 01:37 Physician Entrepreneurs 03:15 Is a trip to the ER always needed? 04:30 Can Telemedicine always work? 07:24 What's the difference between urgent care and emergency room care? 09:22 Orde

Halee Fischer-Wright is a nationally respected healthcare executive and physician leader whose work focuses on medical management innovation and creating cultures of excellence. She has served as a Physician Practice President, hospital system CMO and now is the President and CEO of the MGMA. In our conversation, we discussed the challenges of running a medical practice including dealing with changes in technology, stress, and the time physicians spend on administration. The MGMA's mission is providing the training, resources, and community to support healthcare practices. At their annual meeting, Oct 31- Nov 2 the MGMA celebrates their 90th Anniversary. Listen to our conversation or jump in at the time stamps below. 00:00 Introduction 00:45 Meet Halee Fischer-Wright, MD 83% of Physicians would not choose to go into medicine 03:05 Solo Vs Multi-Specialty 04:25 Is an MBA needed to run a better practice? 07:10 How much of a physician's time is spent on administration? 08:30 How much of the administrative role c

What does the future hold for mobile health? That was the question posed by Rick Smith, Editor of the WRAL TechWire to some of the most innovative and visionary digital health companies in the Triangle. From individuals monitoring their daily steps via a wearable device to scientists gaining the ability to harness the power of big data on a massive scale, advances in mobile health are both exciting and a bit unnerving. On September 27, 2016, WRAL TechWire invited senior executives of Axial Health, Valencell, Validic, MobileSmith, Medfusion and RelyMD the Executive Exchange to share their thoughts. During the second panel on data security and legal issues, we heard from executives from Parker Poe, MCNC, Wyrick Robbins and Duke Health. I had the pleasure of live-Tweeting the program and also captured some audio from some of the speakers and attendees. Give a listen to the voice of The Future of Mobile Health. Podcast Guests (in order of appearance): Brent Anthony, Practimage Kim Labow, Medfusion Chris Beal, Chr

John Lynn, aka @TechGuy is well known in the healthcare IT world. He has developed a series of websites to support the industry. His website Healthcare Scene hosts 10 healthcare blogs that have generated over 11,000 blog posts, half of which John wrote himself! He's the co-founder of #HITMC Conference, supports numerous Twitter handles and provides a valuable resource for job seekers in the industry. Listen to our conversation or drop in at the time stamps below: 00:00 Introduction 00:50 #HIT100 01:15 Healthcare - people with personal passions 02:38 What is your "Why"? 03:40 Difference between professional and passion-driven participants 05:17 Disconnect in C-Suite not being exposed to social media discussions? 06:48 Social determinants of health 07:27 Patient stories - not hearing enough "good" stories 10:47 Empowered patients 13:41 People want to do good. Problems are a result of faulty workflow or process 16:18 The power of social media 17:10 Entrepreneurial spirit is suppressed in healthcare 18:56 Acquire

Meet @wareFLO - Chuck Webster, MD... and MSIE, MSIS and workflow evangelist. Sometimes called the "King of all Workflow in Healthcare" (mostly by himself) Chuck is the undisputed champion of workflow process. He has worked with healthcare systems to study, design and implement process improvement through workflow development. Chuck is also a workflow technology expert and helps his clients use business process management software to capture and analyze workflow. I admit it - I'm a marketing and social media evangelist. As such I have encountered Chuck dozens of times in TweetChats, Blab sessions and throughout the social media spectrum. I know that Chuck has an affinity for social media. I was not going to promise the same about workflow. Our interview ended up being really interesting and I learn a lot - painlessly. I hope you enjoy the podcast. Give a listen to our conversation or drop into our conversation at the time stamps below. 00:00 Introduction 00:55 Meet Chuck Webster MD 01:57 @wareFLO 02:52 His alp