Grow My Clinic Podcast

Today on the podcast, we’re going to look into Yves Sylveira’s clinic journey and how the Clinic Mastery Business Academy has helped him build solid systems that support his clinic. He also talks about what he believes is the foundation of every thriving clinic and business principles he’s learned along the way.Check out the full episode!SHOW NOTES[0:02:34.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:04:51.7]  Yves journey to becoming a physio, his accomplishments, and challenges along the way[0:10:31.9]  How Yves started his own clinic[0:12:50.0]  Leadership lessons learned along the way[0:14:32.0]  Establishing systems for transients[0:16:34.0]  Business principles that keeps your clinic going[0:17:59.8]  How Clinic Mastery helped in Yves’ clinic journey[0:18:50.8]  Growth trajectory post-COVID[0:19:49.0]  The future of Physio Yves[0:22:20.7]  Advice to clinic owners[0:23:34.0]  Connect with YvesQUOTES“When you have great systems in your business, it a

Introducing a new tech to our clients and staff is a challenging task. We encounter resistance, doubts, and for some, even insecurities in using new tech. So how does a disruptive tech such as Medipass become so well-loved among clinic owners and users?In this episode, Adrian Miles talks about how Medipass crossed the barrier from being an optional technology to becoming a staple tech for clinic owners. He also talks about their services and current trends in healthcare technologies.Check out the full episode! SHOW NOTES[0:01:11.7]  What is Medipass?[0:04:21.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:08:01.7]  How Adrian ended up in the fintech industry from being a physio[0:11:44.6]  Does getting an MBA make you a better clinic owner?[0:13:36.6]  How Medipass improves on its services[0:16:36.1]  The Journey: How Medipass became a must-have tech for clinic owners [0:18:17.4]  What inspired the creation of Medipass[0:19:42.7]  Challenges in creating a d

Chef Cynthia Louise talks about plant-based diets and how it fuels our body so that we can always be at our best condition. She also talks about the forgotten rules of food, healing from food intolerance, and what your poop can tell you about your health.Chef Cynthia hosts her own online cooking class, and is also the Creator and Owner of NOURISH, a 5-day plant-based hands-on cooking retreat held once a year in Bali, Indonesia.Check out the full episode!SHOW NOTES[0:01:06.0]  Getting to know Chef Cynthia[0:01:51.5]  Rapid-fire questions: learning/reading list, who inspires you, childhood aspirations, motto you live by[0:03:16.8]  How Cynthia’s passion for plant-based food came about[0:06:43.1]  From food lover, to restaurant owner, to holding cooking retreats in Bali[0:08:31.9]  How does food and health intersect?[0:11:23.2]  Forgotten rules of food[0:13:10.2]  Chef Cynthia on different kinds of diet plants and how she sees food[0:16:19.1]  How to make plant-based food interesting and satiating[0:18:24.6]  Do

Half the year has already passed and a lot of things have happened; our question is, where are you now with your clinic? Are you growing and amplifying your impact? No need to guess!We’ve created a FREE clinic assessment scorecard for you that can help you identify areas in your business that need attention, and which areas you’re already winning at. See our FREE score card at https://www.clinicmastery.com/assess-your-clinic/. After the assessment, you’ll be receiving an email report with action steps you can implement to improve your clinic strategies.Exciting, yeah? Don’t miss out on this opportunity!If you ever need help with anything, you can send Jack a message at jack@clinicmastery.com. We’re looking forward to hearing from you!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - http

As health professionals, we often struggle with things like “decision fatigue” and “empathy fatigue” which often affects our personal health. You may have trouble sleeping or managing stress, and in turn, might also affect your ability to make decisions and lead your team.In this episode, Shane and Angie Saunders from Breathe Me talks about how the simple habit of breathing can change literally everything — from our sleep patterns, habits, immune system, stress tolerance, and many more!They also share to us how we can start tapping into this super power and turn our life for the better.Check out the full episode!SHOW NOTES[0:01:27.2]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:06:41.8]  What’s the journey like for Shane and Angie to becoming breathing coaches[0:15:34.3]  What is Breathe Me and how do they help people?[0:17:40.0]  How breathing helps leaders improve their performance and leadership, how breathing helps with “decision fatigue” and immune sys

It’s been a crazy few months, but we’re back on the airwaves! And we just want to ask you guys — what do you think about our previous episodes? What were your favorite topics, segments, and who were your favorite guests? Let us know.And if you have any suggestions, you can send Jack a message at jack@clinicmastery.com with the subject line “PODCAST”. We’re looking forward to your ideas!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

As clinic owners, we currently face all kinds of stress during this pandemic — there’s the stress on the clinic side, managing our relationships (with family members and business partners), making sure our staff and clinicians are well-supported, looking after the needs of our clients, et cetera, et cetera.That’s why it’s even more important nowadays to make your health your number one priority so that you can always be on top of things.In this episode, Jack gives us some simple tips for optimizing sleep and staying hydrated that can help us be in tip top shape despite the added stress during this pandemic.MENTIONSBiostrapBlue light blocking glasses If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clin

In times like this, it is our best interest as clinic owners to keep our staff and practitioners well-supported. To do that, we have to be thriving as businesses despite the economic slowdown.In this episode, Cathy Love from Nacre Consulting and Jack O’Brien share their wisdom on how they are coping with the current COVID-19 pandemic. They also talk about leadership during the pandemic, the big role telehealth is playing in connecting with clients and keeping the team together, and finding opportunities during the crisis.Check out the full episode!SHOW NOTES[0:01:23.8]  About Cathy Love[0:03:41.5]  Talking about ideal clients[0:06:21.6]  Challenges to learning how to lead inspired teams, crafting systems, and building a business[0:08:25.9]  When’s the right time to look for a coach?[0:10:19.7]  How clinic owners are adapting to the COVID-19 crisis[0:12:06.6]  Factors that help clinics thrive through the pandemic[0:12:48.7]  The importance of leadership during this crisis[0:16:21.3]  Clever and creative soluti

Michelle Funder is the Founding Director of Beyond, and also the President of Osteopathy Australia. In this episode, she shares her thoughts about being a woman in a leadership position and how she’s helping educate the public about osteopathy. She also shares some practical tips on how women can lead in their field and how they can become better leaders in the workplace.Check out the full episode!SHOW NOTES[0:02:07.9]  What’s on Michelle’s reading list, who inspires her, childhood aspirations, motto that she lives by[0:05:14.1]  Michelle’s path to Osteopathy[0:11:42.4]  What is an Osteopath anyway?[0:12:20.4]  How Beyond Osteo expanded to become a full on allied health clinic[0:14:41.9]  Becoming the President of Osteopathy Australia[0:17:19.1]  About being a woman in a leadership position[0:19:17.2]  Encouraging women to take the lead and speak out and opportunities that opened up for Michelle since becoming the President of Osteopathy Australia[0:24:15.2]  The future of Osteopathy Australia and why you sho

Struggling to keep yourself healthy and productive during lockdown?In this episode, rockstar dietitian Jonathan Steedman doesn’t hold back in giving his best nutrition advice for everyone who’s currently working from home. He breaks down some common misconceptions around diet and also talks about some of the best supplements, recipes, and lifestyle tips that can improve our overall health, immune system, and cognitive function.This, my friend, is an episode you definitely don’t want to miss out on. Check out the full episode!SHOW NOTES[0:02:11.1]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto that you live by[0:05:06.2]  What inspired Jonathan to be a dietitian today[0:05:53.7]  Jono’s ideal client[0:07:01.0]  Common misconceptions around diet and self-care plus Jono’s recommendations[0:09:32.6]  Food you need to avoid and what you need to stock up on[0:11:26.3]  The truth about using supplements to enhance cognitive function, diet, and to make up for an unhealthy lifestyl

Our guest today is Julie Condon, Clinic Director at Advanced Health and Hand Therapy and she is no stranger to overcoming a crisis.In 2019, Townsville was hit by a devastating flood that left their clinic in a bad state. On top of this, client visits began to dwindle in number as everyone was feeling the financial effects of the flooding. This crisis eventually took a hit on their clinic growth and financesHowever, through the crisis, Julie was able to boost their team morale, uphold their clinic values, and slowly but surely, was able to lead her team out of the devastating after effects of the flood.In this special episode, Julie talks about how she was able to lead her team out of the crisis, and how she was able to continually help her clients with their goals. She also talks about the importance of vulnerability and resilience, and what they’re doing now as a clinic through this current COVID-19 crisis.SHOW NOTES[0:01:23.0]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, mot

Managing a clinic business isn’t easy - we all know that. We don’t only manage the financial aspect of the business, we also take care of the people aspect, the relationship aspect, and it demands a level of business maturity and continued learning as a leader. Take it from our guest this week, clinic owner, osteopath, and business mentor Shane Bennett.Despite the challenges and hard lessons he’s learned along the way, Shane was able to thrive and grow his clinic into a now multidisciplinary clinic, servicing more people than ever and providing jobs for people. And through his experience, he has also become a mentor and inspiration to other clinic owners.In this episode, Shane shares his experience in starting and growing his business, and also talks about the key factors that drove his business to success.Check out the full episode to learn more!SHOW NOTES[0:01:25.3]  Rapid fire questions: reading list, who inspires you, childhood aspirations, mott you live by[0:05:32.1]  What inspired Shane to be an osteopa

We all know that nowadays, people are stuck at home, in quarantine, looking for productive ways to spend their day. How about hosting an online event, such as a Q&A, for your followers?In this episode, Marcus Pearce, Founder of Exceptional Life Blueprint and CEO of The Wellness Couch, hops on our podcast to share his expertise on running events - whether that’s an online or public event. He also shares some wisdom on how to avoid burnout while running an event.If you want to learn more, check out the full episode!SHOW NOTES[0:01:44.9]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:06:59.7]  How Marcus ended up becoming a media and events consultant for health professionals[0:10:32.8]  Common mistakes made when hosting an event[0:14:22.5]  What it’s like to run a small event vs. a large-scale event[0:17:34.8]  Ways to prevent burnout while running an event, eight key areas to look out for to keep you in tip top shape[0:20:36.2]  Hierarchy of needs (for hea

In one of his essays published in 1996, Bill Gates wrote the famous phrase, “Content is King.” He believed that the most important thing the Internet has given us is access to information. This rings true to this current day and age where we get almost all of our information from the Internet - whether that’s the news, the latest memes, or what our friend’s been up to lately.And in this episode, Brett and Jack talks about why it’s almost imperative for a business to create online content, how content creation and content marketing can impact businesses, and how to get started with content creation.Brett also shares his expertise on podcasting and how his company, Help Me Leverage, helps business owners realize their content marketing goals, establishing them as trusted voices in their own niches.Want to learn more? Check out the full episodeSHOW NOTES[0:01:13.8]  Rapid fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:03:57.2]  How Brett got into marketing[0:05:44.4] 

Numbers can be a paralyzing thing, especially when there’s too much data to analyze and look out for. But you don’t really need to track everything.Cullen Brugman from Dashboard Magic shares to us how we can get better at reading our dashboard, how we can avoid analysis paralysis, and what metrics you should really be paying attention to - everything else is a distraction.SHOW NOTES[0:02:28.1]  Rapid-fire questions: reading list, who inspires you, childhood inspiration, motto you live by[0:06:09.7]  Where did Cullen’s passion for data and statistics come from?[0:08:11.0]  Founding Dashboard Magic[0:09:50.0]  Why dashboards alone isn’t the answer[0:12:28.9]  What is a ‘dashboard’?[0:13:48.5]  Why look at multiple metrics instead of just one metric?[0:14:44.2]  How to get better with reading your dashboards[0:16:13.5]  Tracking and measuring what matters[0:17:17.2]  Are dashboards automatable?[0:18:45.9]  How to improve with tracking your dashboards[0:23:55.3]  Get to know more about dashboardingMENTIONSDashboa

In this episode, we chat with Dr. Paul Hermann who is a speaker, lecturer, and Founder of Stay Tuned Sports Medicine. Paul shares to us some of the practical steps he takes to help him and his team become the best version of themselves, ultimately giving their best service to their clients.Paul also talks about the foundation he supports, which is the Borneo Orangutan Survival Foundation, and shares how we, as clinic owners, can make a difference through our business.SHOW NOTES[0:02:38.4]  Why Paul decided to help orangutans[0:07:19.3]  “Everyone deserves to feel good…” - Paul explains his business motto[0:09:19.4]  Implementing a system that reflects your core values[0:12:14.7]  What are “collaborative care” meetings and how are they done?[0:14:49.3]  Paul’s structure for mentoring of team members[0:16:19.0]  Paul’s induction process for new team members, using an induction booklet[0:20:49.7]  Biggest lesson Paul has learned from being a clinic owner[0:23:29.2]  How to become the best version of himself[0:28

Today on the podcast, Jack and Ben talks about three businesses that have won over their clients. One is Ben’s experience at the Loose Caboose Cafe, how The Ritz-Carlton won the internet over with their adorable lost and found letter, and how an Indian restaurant managed to turn a negative customer experience into a positive one after a call.It’s an amazing episode. Make sure to check it out!QUOTES“There is no right or wrong; the only ‘wrong’ is to do nothing.”MENTIONSFloozy Coffee RoastersLoose Caboose CafeFrank GreenThe Ritz-Carlton Viral Story (Joshie the Teddy Bear)If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmV

This week, we’ll be learning profit-first strategies, managing business expenses, and more from none other than the author of Profit First himself, Mike Michalowicz.Mike is the Founder of Profit First Professionals and the Co-Founder of Provendus Group. He also authored The Pumpkin Plan and Clockwork, which are favorites among businesspeople. Mike also has a new book coming up titled Fix This Next which will surely be worth your time to read.This episode is just a gold mine of wisdom for anyone looking to improve their profits while creating an impact. We hope you enjoy this episode!SHOW NOTES [0:01:21.1]  Mike’s favorite among all his book[0:01:51.3]  Rapid-fire questions: what he’s currently reading, people who inspires Mike, childhood aspirations, favorite motto[0:05:14.8]  From working at a computer store to becoming an entrepreneur/author today[0:07:57.8]  Why your health is of utmost importance[0:09:07.2]  What Fix This Next is about (Mike’s new book)[0:10:54.2]  5 Levels of Business Needs: Sales, Profi

In this episode, Sarah Bartholomeusz from You Legal gives us an A to Z guide on the different kinds of documents every practice owner must know and have. She also talks about different policies and licenses that are relevant to clinic owners, and how you can easily resolve disputes by preparing legal documents in advance.There’s definitely a lot to learn in this episode. Make sure you don’t miss it!SHOW NOTES [0:01:24.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:07:05.1]  Legal documents and policies clinic owners must be aware about[0:08:51.8]  Documents needed to secure structures (partnerships, trusts, company, etc.)[0:09:25.0]  Why it’s important to review policies, procedures, agreements, etc.[0:10:08.7]  Documents needed for your team[0:10:54.6]  Shareholder’s agreement and documents clinic owners need[0:14:48.5]  Protecting your patients: privacy policies, data breach notifications, consent forms, confidentiality agreements, etc.[0:17:12.5]  Sarah

Here at Clinic Mastery, we are always looking for new and effective ways of doing things. And so in this episode, we are going to explore a web platform called Oncord, which is an all-in-one content management system for your business.Joel Campbell, the Co-Founder and COO of Oncord, joins us in this episode to talk about their impressive web platform and also, to talk about social media marketing, personalized online experiences, list building, web integrations, and so much more.There’s definitely a lot to learn in this episode. Make sure you don’t miss it!SHOW NOTES [0:01:33.1]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:04:28.3]  How Joel became the COO of Oncord[0:07:03.3]  The downsides of having multiple web service subscriptions and why it’s beneficial to have an all-in-one web platform for all your business’ needs[0:08:15.9]  How clients can benefit from web platforms with bundled services[0:09:39.8]  More ways to improve client experience[0:11:15.3