Grow My Clinic Podcast

2020 is soon coming to a close, and before this year ends, it is important to have systems and strategies in place that can help us achieve a more sustainable growth for the new year.And we know how busy this month could be for clinic owners, so to make planning easier, we’ve come up with a checklist that can help you create a strategy for sustainable growth for your own clinic.Check out the full episode!MENTIONSAsanaTrelloMondayIf you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

Kim Scott, author of New York Times Best-Selling Book Radical Candor, talks about compassionate leadership and how to create a safe space in our workplace for giving and receiving feedback.She also talks about the role of leaders in resolving conflicts, improving harmony and productivity in the workplace, and how clinic owners can apply the principles of Radical Candor in their own practice.SHOW NOTES[0:02:22.6]  Kim’s Pediatric Clinic in KosovoRapid Fire Questions[0:03:43.3]  Kim’s reading and learning list[0:04:15.3]  Who inspires Kim?[0:04:35.3]  Kim’s childhood dream[0:04:52.4]  Motto you live by“Be radically candid.”What ‘Radical Candor’ Really Means[0:05:12.8]  The picnic that changed Kim's perspective about management, and what inspired her to write Radical Candor[0:09:06.4]  Radical Candor vs. Obnoxious Aggression – Two ways of directly challenging the problem[0:10:21.6]  Manipulative Insincerity vs. Ruinous Empathy – Why being "too nice" can be problematic[0:17:44.2]  Getting over the

Matt Harris talks about breaking through the monotony of doing the same old business, and how systems and modern solutions can help you and your team avoid unnecessary burnout. He also talks about how to be a supportive leader and how investing in your own leadership and business skills can make your clinic more profitable in the long run.SHOW NOTESRapid-Fire Questions[0:01:37.3]  Matt’s Reading and learning list[0:02:05.9]  People who inspire Matt[0:02:40.4]  Childhood aspirations[0:03:13.3]  Motto you live by“Don’t give up.”How Matt Started His Own Clinic[0:03:47.3]  From being a part of the police force to becoming an exercise physiologist[0:04:12.4]  Why the shift to exercise science?[0:04:55.3]  What inspired Matt to open Exercise For LifeFrom Feeling Trapped to Finding a Breakthrough[0:05:39.1]  The challenging part about starting your own clinic[0:06:40.0]  What it was like to open a clinic people were not familiar with and how Matt made it work[0:07:18.1]  Matt’s Story Before Clinic Mastery: Feeling t

When COVID-19 hit Australia, Rebecca Healey was confronted with a question she’d never thought she’d ask to herself – “Do I need to close down the clinic?” Like all the other businesses, Rebecca’s clinic was greatly affected by the pandemic and she was afraid she might just shut down her clinic. But with the help of her team members, her business mentor, and some advice she got from her favorite book, Rebecca was able to keep their doors open and even achieved growth and productivity during these challenging times.Wanna know what made the difference? Check out the full episode!Rapid-Fire Questions[0:01:35.4]  That one life-changing book Rebecca recommends[0:03:03.2]  People that Rebecca looks up to[0:04:25.6]  Rebecca’s childhood aspiration[0:04:55.3]  Motto you live by“Fucking Fierce.”“I can and I will. Watch me.”[0:06:15.9]  Why Rebecca wanted to become a podiatristThe Beginning[0:09:58.2]  How Your Foot Doctor Podiatry first started[0:11:24.9]  How Rebecca’s clinic has grown over the years[0:13:26.0]  What

Nicole French is the Founder and Director of a number of entities including Essendon Physio Group and Exercise for Rehabilitation and Health. In this episode, Nicole talks about the importance of networking and credibility in growing your clinic and how mentoring has helped her ‘find her genius’ and grow as a leader.She also gives some tips on how to build your network for people who struggle with networking and working through your core purpose.SHOW NOTESRapid-Fire Questions[0:01:36.6]  About Nicole’s organizations and clinics[0:02:57.4]  Reading/learning list[0:03:35.4]  Who inspires you?[0:04:14.9]  What did you want to be growing up?[0:05:00.4]  Motto you live by“Integrity is doing the right thing even if no one else is watching.” -C.S. LewisThe Beginnings of Nicole’s Clinic Journey[0:05:27.7]  Why Nicole chose Exercise Physiology[0:07:22.6]  Taking the Exercise Physiology message far and wide[0:09:29.5]  Some career highlights as a Board Member of Primary Care Diabetes Society of Australia[0:11:23.5]  Wh

As business owners, we have both the opportunity to provide jobs and hire new talents and the responsibility to give our clients the best clinical experience ever.In the middle of all that is a very important factor that may greatly affect your business, and that is your recruitment process.Whatever your reason may be for hiring a new talent, it is important to have a process in place and some assets you and your potential new member can tap into to make sure you have hired the right person for your clinic.In this episode, we talk about some steps we can take to ensure that we hire only the best talent and the various kinds of assets and media materials you can create for your hiring and on-boarding process.Check out the full episode!QUOTES“You are in the business of recruitment and training.” - Steve McKnightMENTIONSSteve McKnightIf you like this episode of the Grow Your Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your suppor

Rushabh Savla, Founder of R&D Physio in the UK, shares his clinic journey with us. Rush started his clinic journey in a small room behind a barbershop, and today, he now owns a multi-site clinic, with four locations across the UK.Want to learn more? Check out the full episode!SHOW NOTESRapid-Fire Questions[0:01:39.6]  Rush’s reading and learning list[0:02:04.5]  People who inspire Rush[0:02:37.7]  Childhood aspirations[0:03:05.2]  Motto you live by“Lead by example.”Rush’s career trajectory[0:03:42.2]  Pursuing his passion in Physiotherapy[0:06:19.0]  Lessons learned from working in the public sectorStarting Out at the Back of a Barbershop - The Story Behind R&D Physio[0:08:09.4]  How a tiny room became Rush’s first physio clinic[0:09:26.6]  Focusing on the services before the brand[0:09:59.3]  Rush on how R&D Clinic has grown through the yearsKeys to Clinic Growth and Why Mentorship is Important[0:11:38.0]  Building relationships with specialists, practicing ‘radical candor’[0:14:02.8]  Keys to gr

Dr. Clair Lawson, Owner of Lawson Clinical Psychology, joins us in this episode to talk about the steps she took to get more clients into her clinic and how she grew her private practice from scratch. She gives some tips on what KPIs to look out for and why coaching is a valuable investment for growing your clinic.Want to learn more? Check out the full episode!SHOW NOTESRapid-fire Questions[0:01:15.1]  Clair’s reading/learning list[0:01:56.1]  Who inspires you?[0:02:40.4]  Clair’s childhood dream[0:03:29.0]  Motto you live by“Relationships are everything.”Clair’s Career and Business Journey[0:04:20.7]  How Clair ended up studying Psychology[0:06:00.3]  Knowing more about Clinical Psychology[0:06:26.1]  Clair’s transition to clinic ownershipRoutines and Habits as a Clinic Owner[0:09:41.5]  How Clair started building her client base from scratch[0:10:52.7]  Lessons on starting your own practice[0:11:57.8]  What Lawson Clinical Psychology looks like now + their growth trajectory[0:12:32.7]  How Clair manages all

In this episode, Conflict Resolution Specialist Catherine Gillespie talks about how we, as business owners, can help resolve conflicts at work and the things we need to do to ensure harmony in the workplace. She also touches on how we can improve our feedback systems so that people can be better prepared to give and receive feedback.Catherine goes through all the details that go into resolving conflicts and also talks about the different types of conflicts she has seen throughout her career (and how we can manage them).Want to learn more about conflict resolution? Check out the full episode! SHOW NOTESCatherine’s Background and Defining Conflict Resolution[0:00:50.1]  How Catherine became a conflict resolution specialist[0:04:50.5]  What is ‘conflict resolution’?Dealing with Workplace Conflicts for Team Leaders/Business Owners[0:05:59.6]  How do we manage workplace conflicts?[0:08:03.1]  Common mistakes leaders make when dealing with disagreements in the workplace[0:10:07.2]  Types of conflicts in a small wor

James Swanwick, Founder of Swanwick Sleep, talks about how blue light can affect our sleep patterns and answers our questions about blue light blocking glasses. James also talks about how sleep can affect our productivity and overall quality of life, and presents some solutions on how we can get better sleep.Ready to grow? Listen to the full episode!SHOW NOTESRapid-Fire Questions[0:01:19.2]  James’s Reading and Learning List[0:02:02.9]  Who inspires you[0:02:55.1]  Childhood aspiration[0:03:46.4]  Motto you live by“Just do it, and do it now.”James’s career journey[0:04:19.0]  The story behind how he became an ESPN news anchor[0:06:27.8]  From news anchor to becoming an entrepreneur[0:09:44.9]  What inspired James to make bluelight-blocking glassesCorrelation Between Light and Sleep[0:13:08.2]  Impact of light on sleep[0:13:30.3]  Benefits of quality sleep[0:17:04.6]  Tools to make us sleep better, resetting our circadian rhythmOther tips for better sleep[0:19:21.5]  The thing about coffee[0:20:12.7]  About ex

This week on the podcast we have Shawn Goldberg, Founder and Director of Mind Up. Shawn shares some of the branding tips that worked for him, and how networking has helped him find opportunities to expand his business.Shawn also talks about helping people with drug and alcohol problems and trauma survivors, how mentoring can help you and your team through your personal development goals, and gives some tips on preventing burnout as a practitioner.Ready to grow? Listen to the full episode!SHOW NOTESGetting to Know Shawn/Rapid-fire Questions[0:01:37.9]  Shawn’s reading and learning list[0:02:18.4]  Who inspires you?[0:03:01.5]  Childhood aspirations[0:03:22.5]  Motto you live by“Be authentic, and do your best.”The Beginning of Shawn’s Career[0:03:44.4]  Helping people with drug and alcohol problems[0:07:40.8]  Starting his own private practiceShawn’s Life as a Clinic Owner[0:08:16.7]  What is Mind Up?[0:08:42.2]  Treating people with phobias[0:12:16.1]  Shawn’s team[0:13:05.4]  Shawn’s daily/weekly schedule[0:1

Antony Lo, also known as The Physio Detective, has become one of the most well-known physiotherapists here in Australia – trusted by Crossfit and elite athletes alike. Antony has over 20 years of clinical experience, but it’s not just his expert standing that sets him apart from other practitioners in his field; it’s also because of his transparency and how he finds solutions for his clients.In this episode, Antony talks about putting your client’s goals above everything else and how he trains new practitioners to find solutions to their patients’ problems. He also talks about how we can cultivate a culture of learning, openness, and collaboration within our own practice.Check out the full episode for more tips!SHOW NOTESRapid-fire Questions[0:03:53.1]  Things that are in Antony’s reading/learning list[0:04:27.9]  People who inspire Antony[0:05:16.5]  Antony’s childhood aspirations[0:06:11.3]  Motto that you live by“If you keep doing the same thing over and over and expecting a different result, that’s just i

In this episode, we are joined by Podiatrist Tim Bransdon to talk about how they have solidified their brand and how effective branding, content creation, and marketing has helped him gain the trust of more clients and colleagues over the years, which led to a thriving clinic.Check out the full episode to unlock more tips!SHOW NOTES[0:01:21.9]  Rapid-fire questions: reading/learning list, who inspires you, childhood aspirations, motto you live by[0:04:45.3]  What inspired Tim to become a podiatrist and start his own practice[0:09:02.6]  How Tim got started with his training courses[0:15:40.1]  Tim talks about the Running Lab and Strong Feet[0:22:14.7]  Commercial and branding effects of courses and workshops[0:24:10.6]  Giving your best advice for free and social media marketing[0:29:03.9]  Advice on how to become a trusted voice in your field – branding and marketing tips[0:32:07.9]  How Tim commercialized his ideas – experimentation and execution[0:33:20.7]  Connect with TimCONNECT WITH TIMLinkedInThe Runni

Anthony Robinson’s journey to becoming a clinic owner was not as smooth as he thought it would be. Like some of us, he was not a natural leader nor an entrepreneur. However, this did not stop him from becoming the leader and business owner that he is today. And along his personal growth came the growth of his clinic.In this episode, Anthony shares his business owner journey and his passion for personal development and learning which helped him get to where he is today.Check out the full episode!SHOW NOTES[0:01:23.8]  Rapid-fire questions: Reading/learning list, who inspires you, childhood aspirations, motto you live by[0:04:58.4]  What inspired Anthony to study podiatry[0:07:43.3]  What made Anthony decide to open up his own clinic[0:09:17.9]  The number one factor for clinic growth (according to Anthony)[0:11:45.9]  Growing yourself to grow your business[0:13:28.8]  How to identify areas of improvements[0:15:11.1]  Anthony’s routine to keep him on top of things[0:16:37.5]  Complete Podiatry’s growth today[0:

Annie Strauch is one of our Clinic Mastery coaches, and her journey as a business owner and a parent is something that really amazes us.The beginning of Annie’s business journey is quite unique. Annie became pregnant just three months into starting her business. Despite the challenges of having a new business, Annie was able to do her best as a leader at her clinic, and also kept herself healthy in preparation for childbirth. After having her newborn child, Annie continues to successfully manage her business from home while looking after her baby.In this episode, Annie gives us some advice on how we can strike a balance between family life and business. She also talks about the importance of connecting with your team even as you work from home.Check out the full episode!SHOW NOTES[0:02:13.8]  About getting pregnant and starting a business[0:06:46.7]  How to manage a growing business and being a new mom[0:09:24.8]  How much time do you need to take off if you’re a new mom?[0:12:54.0]  Building a support system

This week on the podcast, we sat down with Hasan Al-Talib, Director of Complete Care Physio, to talk about his clinic journey and how he was able to achieve accelerated growth in a short period of time. Hasan also talks about the leadership lessons he’s learned and some tips on how they are able to attract new clients in their clinic.Don’t miss out on all the fresh insights. Check out the full episode!SHOW NOTES[0:01:36.9]   Rapid-fire questions: Reading/learning list, who inspires you, childhood aspirations, motto you live by[0:04:31.1]  Why Hasan went the physiotherapy route[0:08:31.9]  What pushed Hasan to start his own clinic[0:09:57.2]  Hasan’s tips for accelerated clinic growth[0:11:40.7]  What accelerated growth looks like for Hasan’s clinic[0:12:13.9]  Hasan’s current schedule as a clinic owner and practitioner[0:12:56.9]  Creating a healthy clinic culture, looking after your team, and your role as a leader[0:14:28.3]  How you can support your team with their desire statements[0:15:34.3]  Navigating a

We’re sure that everyone had their monthly, quarterly, and yearly plans for their businesses set at the beginning of the year. We talked about it, we coached you about it, and we were ready to put it all into action.Unfortunately, because of the pandemic, a lot of our business plans have been put on hold, throwing our focus completely off track.We understand the struggle.And so in this episode, we’re going to talk about how we can refocus and get back on track with our plans for the year. We also talk about targeting specific KPIs and preventing burnout during these challenging times.Listen to the full episode to learn more!

“Everything rises and falls on leadership.” — Dr. John MaxwellDaniel Monteleone is the Founder and a Clinician at Proactive Health Movement and in this episode, we talk about his own experience about chronic pain and how it has affected his work as a therapist.Daniel also shares why mentorship is important in any business owner’s journey, how it moulds his leadership skills, how it impacts their team and culture, and how his team interacts with their clients, which ultimately leads to clinic growth.Want to learn more? Listen to the full episode!SHOW NOTES[0:01:22.8]  Rapid fire questions: reading/learning list, who inspires you, motto to live by, childhood aspirations[0:04:39.8]  Why Podiatry?[0:06:36.8]  What Daniel loves about Podiatry[0:07:42.7]  Daniel’s own experience about chronic pain[0:10:48.5]  How Daniel’s experience as a patient shaped his work as a therapist[0:12:40.5]  From practitioner to becoming a clinic owner: What the journey looked like for Daniel[0:14:12.7]  How Daniel’s clinic and team gr

Is there a benefit to starting your own podcast as a clinic owner? How can we market to our ideal clients effectively?These are only some of the things we’ll be discussing on today’s podcast with Brodie Sharpe. We also talk about how he started his own clinic, how he was able to identify his niche, how he targets his ideal audience on social media, and the benefits and challenges of online consultation especially during this pandemic.SHOW NOTES[0:01:27.9]  Rapid-fire questions: reading/learning list, who inspires you, childhood aspiration, motto you live by[0:04:56.7]  The path to becoming a clinic owner[0:07:35.6]  From uni to private practice[0:09:48.7]  Why Brodie decided to focus on treating runners[0:11:13.1]  How Brodie attracts his ideal patients[0:13:40.7]  Things that worked and did not work when it comes to marketing[0:15:18.7]  Benefits and challenges of online consultations[0:18:43.4]  Apps that Brodie uses in their clinic[0:19:42.4]  Benefits of starting your own podcast as a clinic owner[0:21:42

We have another clinic owner on the spotlight this week, and that’s Marion Giddy of Cooee Speech Pathology.In this episode, Marion shares her struggles in leading people and how she was able to overcome it with the help of the Clinic Mastery Business Academy coaches. She also talks about why coaching is a worthy investment and how it grew her business.SHOW NOTES[0:02:17.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by[0:05:06.6]  Why Speech Pathology?[0:05:42.9]  What is Speech Pathology[0:06:30.5]  What kept Marion in Speech Pathology even though it was not her first choice[0:07:57.5]  How Marion ended up with her own private practice[0:08:59.2]  Lessons learned in starting her own private practice[0:10:26.7]  Cooee Speech today[0:13:06.8]  How the Clinic Mastery Business Academy helped in Marion’s business owner journey[0:16:23.7]  Growing as a leaders throughout the years[0:19:35.0]  Why getting coached is a good investment for you and for your business[0:2